Patient Services Administrator
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 22 January 2026 |
| Location: | Farnborough, GU14 8UE |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | U0042-26-0000 |
Summary
The following are the core responsibilities of the Patient Services Administrator. There may be, on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. Administration To have a thorough knowledge of all practice procedures To work in accordance with written protocols Processing Referrals Organising meetings Reception Receiving patients, consulting with members of practice team Handing completed repeat prescriptions to patient and checking names and address. Be able to cover all reception positions as necessary. Appointments Process appointment requests for today/future appointments from patients by telephone and in person. Deal with visits/requests Computer Registrations of new patients computer data entry and medical records if necessary Process patients changes of address computer data and medical records (have knowledge of practice area) Process repeat prescription requests in accordance with practice guidelines Telephone Have working knowledge of telephone system. Cover for telephonist when necessary. Other Tasks Clear rooms after surgeries Ensure building security have thorough knowledge of doors/windows/alarm. Recall patients for appointments. Any other tasks allocated by managers.