Housing Group Support Officer (Temporary)
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | £25,989 per year |
| Hours: | Full time |
| Closing date: | 28 January 2026 |
| Location: | Bridgend, CF31 4WB |
| Company: | Bridgend County Borough Council |
| Job type: | Permanent |
| Job reference: | 18238_CBC |
Summary
37 hours per week
Temporary Maternity Cover - 12 Months
We are seeking to recruit a confident and effective Housing Group Support Officer with clerical and administrative experience to join the Housing Solutions team; delivering comprehensive administrative support for all the day-to-day activities as follows, but not limited to;
Administer entries and exits from emergency accommodation
Produce and monitor invoices for income from agencies and housing applicants
Reconciliation of Housing Benefit underpayments/overpayments
Arrange for storage of belongings
Process and distribute post
Answer telephone calls, emails and correspondence from customers/partners/agencies
Arrange for property repairs and replacement
Arrange/administer meetings
You will have methodical and organised ways of working, and the ability to plan and prioritise your workload. You will be competent in the use of general, financial and data systems.
You will also need to demonstrate experience of working with partner agencies to deliver support to vulnerable clients.
To be successful in this role, you will be a good problem solver who is able to work assertively but sensitively and also be a good team player.
Working as part of a busy team you will need to work well under pressure and on your own. You will be a fast learner, showing initiative and a problem solving approach to your work.
You will have excellent communication skills and a positive approach to your work.
We really want to hear from you and would like to offer you the opportunity to discuss the role further with our Team Manager Joanne Ginn by calling 01656 643103. This will give you the opportunity to discuss the role in more detail, ask any questions and gain valuable advice regarding the content of your application.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Temporary up to 12 months or until the post holder returns; whichever is earlier.
Closing Date: 28 January 2026
Shortlisting Date: 29 January 2026
Interview Date: 10 February 2026
Benefits to working at Bridgend County Borough Council
Job Description & Person
Temporary Maternity Cover - 12 Months
We are seeking to recruit a confident and effective Housing Group Support Officer with clerical and administrative experience to join the Housing Solutions team; delivering comprehensive administrative support for all the day-to-day activities as follows, but not limited to;
Administer entries and exits from emergency accommodation
Produce and monitor invoices for income from agencies and housing applicants
Reconciliation of Housing Benefit underpayments/overpayments
Arrange for storage of belongings
Process and distribute post
Answer telephone calls, emails and correspondence from customers/partners/agencies
Arrange for property repairs and replacement
Arrange/administer meetings
You will have methodical and organised ways of working, and the ability to plan and prioritise your workload. You will be competent in the use of general, financial and data systems.
You will also need to demonstrate experience of working with partner agencies to deliver support to vulnerable clients.
To be successful in this role, you will be a good problem solver who is able to work assertively but sensitively and also be a good team player.
Working as part of a busy team you will need to work well under pressure and on your own. You will be a fast learner, showing initiative and a problem solving approach to your work.
You will have excellent communication skills and a positive approach to your work.
We really want to hear from you and would like to offer you the opportunity to discuss the role further with our Team Manager Joanne Ginn by calling 01656 643103. This will give you the opportunity to discuss the role in more detail, ask any questions and gain valuable advice regarding the content of your application.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
The council's Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.
Temporary up to 12 months or until the post holder returns; whichever is earlier.
Closing Date: 28 January 2026
Shortlisting Date: 29 January 2026
Interview Date: 10 February 2026
Benefits to working at Bridgend County Borough Council
Job Description & Person
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.