Business & Operations Coordinator
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | £25,000 to £27,000 per year |
| Hours: | Full time |
| Closing date: | 07 February 2026 |
| Location: | Exeter, Devon |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | South West Grid For Learning Trust Ltd |
| Job type: | Temporary |
| Job reference: |
Summary
Join South West Grid for Learning Charitable Trust (SWGfL) and contribute to our 25-Year legacy in online safety. We're seeking individuals passionate about digital well-being to join our team. Your role here will be more than a job; it will be a part of a mission to make the internet a safer place.
As a member of our team, you'll collaborate with experts, gain knowledge, and contribute to impactful projects. We offer opportunities for professional growth and the satisfaction of making a real difference.
Joining the company offers a comprehensive benefits package including continuous support and training, increasing annual leave (up to 30 days), a generous pension plan, and a wide-ranging Employee Assistance Program covering health and therapy treatments. Additional perks include an employee discount platform, family-friendly policies, annual flu jabs, and eco-friendly commuting schemes like Cycle to Work. This package aims to support employees' well-being and professional growth.
If you're committed to online safety and eager to shape the future of digital health, we welcome your expertise. Join us in our continued journey to create a safer digital world. Your skills are crucial to our ongoing mission. Together, let's build a responsible online environment for future generations.
Job Role:
As a vital member of the organisation, the Business and Operations Coordinator plays a key role in driving operational excellence by supporting HR, payroll, and staff development processes, managing essential finance and administrative functions, ensuring rigorous compliance with legal and regulatory standards, and maintaining the smooth running of office and facilities management. This position is central to fostering a positive, efficient, and compliant working environment, collaborating closely with colleagues and external partners to help the organisation achieve its strategic objectives and deliver outstanding results.
Job Purpose
Assist with implementation of company policy and procedure in relation to Human Resources (“HR”), Payroll, Pensions and Staff Development as deemed necessary by the Head of HR and Business Operations Manager.
Assist with managing relevant finance processes and procedures.
Assist with the co-ordination of the efficient and effective delivery of administrative and organisational functions for the organisation across all its activities.
Support compliance with all legal and regulatory requirements (e.g., Health & Safety (“H&S”)) and have knowledge of Companies House and Charity Commission).
Job Responsibilities
To establish and implement HR policy and practice, including:
assist with undertaking scheduled review and updating of organisation and staff Policies, non-HR legislative related;
ensuring that HR matters are addressed communicated with the Head of HR and Business Operations Manager
assist with identifying ongoing staffing issues within the business
assist the Head of HR and Business Operations Manager with overseeing all areas of HR including recruitment; onboarding and offboarding, policy and procedure development and implementation;
assisting with ensuring compliance with H&S legislation and the establishment of a safe, healthy, and happy working environment.
To assist with:
the provision of accounting information, including appropriate reports and returns to external organisations (e.g., HMRC and Charity Commission).
ensuring compliance with banking and investment processes; operated correctly and within mandates.
support day to day administrative and organisational operations at all times,
process expense claims and associated VAT ensuring that they have been authorised and that the Expenditure Policies and Procedures are strictly followed.
assist with facilitating team briefings; and assist the Head of HR and Business Operations Manager in performance management processes for line managed staff.
To assist and support in the operation and effective maintenance of IT and filing systems including but not limited to SharePoint, our internal Staff Intranet and liaising with our external IT provider.
To assist with ensuring effective and efficient office and facilities management, including supporting:
The day to day overseeing of the operations of Head Office.
The development of positive working relationships with all suppliers;
The organising, reviewing and re-negotiating contracts for supplies of relevant services;
maintaining and improving on a continuous basis, systems, and data; and
To support ensuring that records systems, information and documentation are well managed
To work efficiently and effectively and contribute to the ongoing success of the organisation, including:
communicating and collaborating with other internal and external colleagues, teams and suppliers;
conducting all the above duties in line with relevant legislation, standards and guidelines;
undertaking such other duties or responsibilities commensurate with the nature of the post;
conducting all the above duties in line with SWGfL equal opportunities and other agreed policies and procedures
As a member of our team, you'll collaborate with experts, gain knowledge, and contribute to impactful projects. We offer opportunities for professional growth and the satisfaction of making a real difference.
Joining the company offers a comprehensive benefits package including continuous support and training, increasing annual leave (up to 30 days), a generous pension plan, and a wide-ranging Employee Assistance Program covering health and therapy treatments. Additional perks include an employee discount platform, family-friendly policies, annual flu jabs, and eco-friendly commuting schemes like Cycle to Work. This package aims to support employees' well-being and professional growth.
If you're committed to online safety and eager to shape the future of digital health, we welcome your expertise. Join us in our continued journey to create a safer digital world. Your skills are crucial to our ongoing mission. Together, let's build a responsible online environment for future generations.
Job Role:
As a vital member of the organisation, the Business and Operations Coordinator plays a key role in driving operational excellence by supporting HR, payroll, and staff development processes, managing essential finance and administrative functions, ensuring rigorous compliance with legal and regulatory standards, and maintaining the smooth running of office and facilities management. This position is central to fostering a positive, efficient, and compliant working environment, collaborating closely with colleagues and external partners to help the organisation achieve its strategic objectives and deliver outstanding results.
Job Purpose
Assist with implementation of company policy and procedure in relation to Human Resources (“HR”), Payroll, Pensions and Staff Development as deemed necessary by the Head of HR and Business Operations Manager.
Assist with managing relevant finance processes and procedures.
Assist with the co-ordination of the efficient and effective delivery of administrative and organisational functions for the organisation across all its activities.
Support compliance with all legal and regulatory requirements (e.g., Health & Safety (“H&S”)) and have knowledge of Companies House and Charity Commission).
Job Responsibilities
To establish and implement HR policy and practice, including:
assist with undertaking scheduled review and updating of organisation and staff Policies, non-HR legislative related;
ensuring that HR matters are addressed communicated with the Head of HR and Business Operations Manager
assist with identifying ongoing staffing issues within the business
assist the Head of HR and Business Operations Manager with overseeing all areas of HR including recruitment; onboarding and offboarding, policy and procedure development and implementation;
assisting with ensuring compliance with H&S legislation and the establishment of a safe, healthy, and happy working environment.
To assist with:
the provision of accounting information, including appropriate reports and returns to external organisations (e.g., HMRC and Charity Commission).
ensuring compliance with banking and investment processes; operated correctly and within mandates.
support day to day administrative and organisational operations at all times,
process expense claims and associated VAT ensuring that they have been authorised and that the Expenditure Policies and Procedures are strictly followed.
assist with facilitating team briefings; and assist the Head of HR and Business Operations Manager in performance management processes for line managed staff.
To assist and support in the operation and effective maintenance of IT and filing systems including but not limited to SharePoint, our internal Staff Intranet and liaising with our external IT provider.
To assist with ensuring effective and efficient office and facilities management, including supporting:
The day to day overseeing of the operations of Head Office.
The development of positive working relationships with all suppliers;
The organising, reviewing and re-negotiating contracts for supplies of relevant services;
maintaining and improving on a continuous basis, systems, and data; and
To support ensuring that records systems, information and documentation are well managed
To work efficiently and effectively and contribute to the ongoing success of the organisation, including:
communicating and collaborating with other internal and external colleagues, teams and suppliers;
conducting all the above duties in line with relevant legislation, standards and guidelines;
undertaking such other duties or responsibilities commensurate with the nature of the post;
conducting all the above duties in line with SWGfL equal opportunities and other agreed policies and procedures