Medical Receptionist
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 08 February 2026 |
| Location: | Cheltenham, GL54 2AZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A0800-26-0001 |
Summary
The following are the core responsibilities of the Medical Receptionist. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels. - Maintain and monitor the practice appointment system in EMIS - Process personal, telephone and electronic requests for appointments - Answer incoming phone calls, transferring calls or dealing with the callers request appropriately - Signpost patients to the correct service - Process incoming and outgoing mail - Initiate contact with and responding to, requests from patients, team members and external agencies - Process all DNA letters in accordance with current policy - Read code data on EMIS - Photocopy documentation as required - File and store records as required - Data entry of new and temporary registrations and relevant patient information as required - Input data into the patients healthcare records as necessary - Scanning of patient related documentation and attaching scanned documents to patients healthcare records - Manage all queries (including administrative queries) as necessary in an efficient manner - Monitor and maintain the reception area and notice boards - Support all clinical staff with general tasks as requested -Maintain a clean, tidy, effective working area at all times