Campaign Support Officer, Chief Operating Office (COO) - Accelerator Cells
| Posting date: | 08 January 2026 |
|---|---|
| Salary: | £35,020 per year |
| Additional salary information: | New entrants to the Civil Service will start their role on the salary band minimum £35,020 for London roles. |
| Hours: | Full time |
| Closing date: | 15 January 2026 |
| Location: | Croydon |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 443585/1 |
Summary
The CSO is a critical role within the team, supporting the planning and delivery of end-to-end recruitment campaigns at pace and scale, to meet HO Digital’s demand and to build civil servant capability to deliver digital services to the Home Office.
As a CSO, you will report to and support the Senior Campaign Manager to proactively drive recruitment campaigns forward, reducing the process and administrative overheads on hiring managers, whilst maintaining responsive and consistently high standards of customer service for both candidates and hiring managers.
Note: You may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence, and training.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. Employees will be expected to spend a minimum of 60% of their working time in the office.
Watch this short video to hear from members of Home Office Digital talking about the projects they work on and their experience of working here: Working for Home Office Digital.
Main Responsibilities
- Supporting the Senior Campaign Managers (SCM) with gathering the recruitment requirements and raising them on the vacancy management system (vX).
- Working alongside the SCMs and Lead Technical Recruiters (LTRs) to action queries within 2 working days, providing clarity, guidance, direction and escalating queries and issues if required.
- Sharing progress updates with candidates and hiring managers within 2 working days of receiving information.
- Working flexibly as a member of the AC team to support the delivery of Home Office Digital recruitment campaigns.
- Ensuring all documentation is storage correctly and retention policies followed.
- Completing tasks in a timely manner to support reducing the time to hire and candidate drop-outs.
- Sending the first day welcome email with induction pack links to new starters.
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