Catering Assistant
| Posting date: | 07 January 2026 |
|---|---|
| Salary: | £16.42 to £18.68 per hour |
| Hours: | Full time |
| Closing date: | 21 January 2026 |
| Location: | E14 5HP |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 151357 |
Summary
Catering Assistant
Location: London , E14 5HP
Hours of work: 40
Working Pattern: Monday to Friday
Contract Type: Permanent
Hourly Rate: £16.42 - £18.68
The Executive Lounge Assistant plays a key role in delivering a refined and memorable experience within a premium Hospitality lounge environment. This position is responsible for the operations and service of a premium coffee lounge during the day for key clients to enhance their meeting or event on the floor. Ensuring every guest interaction reflects excellence.
During the evening, this space will be transformed into an event spaces, hosting a selection of VIP function. The ideal candidate will demonstrate deep product knowledge, stay attuned to market trends, and uphold the highest standards of hospitality, HACCP, and food safety. With a passion for customer engagement and a flair for detail key to this role across every touch point
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
• Deliver an experience to every client and customer, more than just a service. Be an entertainer!
• Oversee and manage day to day operations across the hospitality lounge. With an open eye and mind to support the hospitality team on the floor to deliver requirement in meeting rooms and event spaces
• Lead from the front to our teams, colleagues, visitors’, and client's safety with our safety-first mentality and food safety polices
• Oversee the standard and quality of all food & drink; you will serve as the final quality check point for everything that is served and delivered
• Build feedback tools to help drive innovation and menu development. Keeping our clients happy and coming back
• To support the management team to be always audit ready and achieve the highest possible standard in food safety, commercials objectives, team rotas and H&S
• Lead and motivate the hospitality team to deliver excellent customer service and ensure smooth daily operations through effective supervision and measurable objectives. Conducting appraisals and PDP’s for team members
About You
• Proven experience in luxury hospitality, coffee bar, or 5* hotel service
• Strong knowledge of upselling, welcoming and hosting Snr clients
• Passion for current and emerging trends in food, drink, and customer experience
• Exceptional attention to detail in product presentation and lounge aesthetics
• Warm, professional, and engaging demeanour with excellent interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Commitment to delivering a first-class guest experience
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Location: London , E14 5HP
Hours of work: 40
Working Pattern: Monday to Friday
Contract Type: Permanent
Hourly Rate: £16.42 - £18.68
The Executive Lounge Assistant plays a key role in delivering a refined and memorable experience within a premium Hospitality lounge environment. This position is responsible for the operations and service of a premium coffee lounge during the day for key clients to enhance their meeting or event on the floor. Ensuring every guest interaction reflects excellence.
During the evening, this space will be transformed into an event spaces, hosting a selection of VIP function. The ideal candidate will demonstrate deep product knowledge, stay attuned to market trends, and uphold the highest standards of hospitality, HACCP, and food safety. With a passion for customer engagement and a flair for detail key to this role across every touch point
ISS is a leading workplace experience and facility management company offering a wide range of tailor-made services for customers throughout the public and private sectors, enabling you to grow your talents as a representative of a people focused, market leading brand.
The Role
• Deliver an experience to every client and customer, more than just a service. Be an entertainer!
• Oversee and manage day to day operations across the hospitality lounge. With an open eye and mind to support the hospitality team on the floor to deliver requirement in meeting rooms and event spaces
• Lead from the front to our teams, colleagues, visitors’, and client's safety with our safety-first mentality and food safety polices
• Oversee the standard and quality of all food & drink; you will serve as the final quality check point for everything that is served and delivered
• Build feedback tools to help drive innovation and menu development. Keeping our clients happy and coming back
• To support the management team to be always audit ready and achieve the highest possible standard in food safety, commercials objectives, team rotas and H&S
• Lead and motivate the hospitality team to deliver excellent customer service and ensure smooth daily operations through effective supervision and measurable objectives. Conducting appraisals and PDP’s for team members
About You
• Proven experience in luxury hospitality, coffee bar, or 5* hotel service
• Strong knowledge of upselling, welcoming and hosting Snr clients
• Passion for current and emerging trends in food, drink, and customer experience
• Exceptional attention to detail in product presentation and lounge aesthetics
• Warm, professional, and engaging demeanour with excellent interpersonal skills
• Ability to work independently and as part of a team in a fast-paced environment
• Commitment to delivering a first-class guest experience
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.