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Digital Communications Officer

Job details
Posting date: 07 January 2026
Salary: £31,049.00 to £37,796.00 per year
Additional salary information: £31049.00 - £37796.00 a year
Hours: Full time
Closing date: 20 January 2026
Location: 317 Trustwide, NE7 7DN
Company: NHS Jobs
Job type: Contract
Job reference: C9317-26-0035

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Summary

This role will support our communications and fundraising teams to develop digital content, with the aim of engaging supporters, growing our supporter base and raising funds. Youll support the development of a digital strategy to support our fundraising team, this will include creating effective email communications, web copy and digital acquisition across our social media channels. You will also work with the wider team to explore and test new channels and the use of digital platforms to raise funds. As a key member of our communications team, you will support with all areas of the digital fundraising strategy. You will work with colleagues to create digital campaigns for new and existing fundraising priorities including email, SMS campaigns, donor and supporter journeys and automation. Write and edit content for all digital channels with a clear call to action and an awareness of how to engage different audiences. Support the individual giving lead and data insights manager to build queries for supporter segmentation and retargeting. Monitor and manage the Charity website and social media channels on a daily basis. Contribute to the development and delivery of social media strategies and platforms. Contribute to the development of supporter journeys and user experience. Work as part of the communication team to identify and maximise opportunities to support fundraising opportunities. Compiling a monthly report of digital activity including social media activity and Google Analytics. Proactively identify opportunities to promote the work of Newcastle Hospitals Charity through owned and earned channels, including, social media and partner digital communications routes. Ensuring compliance with Newcastle Hospital Charity branding requirements as well as industry standards and guidelines.

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