Administrator
| Posting date: | 07 January 2026 |
|---|---|
| Salary: | £30,546.00 to £32,207.00 per year |
| Additional salary information: | £30546.00 - £32207.00 a year |
| Hours: | Full time |
| Closing date: | 11 January 2026 |
| Location: | London, SE27 0DF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9196-26-0025 |
Summary
Provide high-quality administrative support to the Tissue Viability Nursing team, ensuring the smooth day-to-day running of the service. Act as the first point of contact for the service, responding to telephone and email enquiries from patients, staff, and visitors in a professional, courteous, and helpful manner, referring to appropriate team members when necessary. Transcribe referrals accurately into Epic and maintain up-to-date patient and service databases. Book clinic appointments for patients via phone and email, coordinating schedules efficiently. Deliver excellent customer care, ensuring timely and relevant advice and assistance to all GSTT service users. Provide comprehensive support for meetings, including preparing agendas, taking and transcribing minutes, distributing action points, and following up on outcomes. Produce and format letters, reports, policies, presentations, statistics, and general correspondence/documents using Microsoft Office and other software packages. Maintain electronic and paper filing systems, ensuring documents are organised and easily accessible. Manage office supplies, including ordering stationery and other resources in accordance with Trust policies. Support service projects and initiatives as directed by team leads, providing administrative input where required. Work proactively to identify and suggest improvements to administrative processes, communication, and workflow within the team. Ensure the office environment is maintained, tidy, and equipped for daily operations. Report and monitor any facilities, maintenance, or IT issues promptly to the relevant departments. Provide occasional remote administrative support to the acute team at St Thomas Hospital. Adhere to all confidentiality, data protection, and Trust policies at all times. Undertake any other reasonable duties necessary to ensure the smooth running of the service.