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Income Assistant

Job details
Posting date: 07 January 2026
Hours: Full time
Closing date: 21 January 2026
Location: Nottingham, Nottinghamshire
Remote working: On-site only
Company: The University of Nottingham
Job type: Permanent
Job reference: FAB276425X1

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Summary

Income & Debt Services

Location: UK Other

Salary: £25,073 to £28,108 per annum pro-rata depending on skills and experience. Salary progression beyond this scale is subject to performance.

Closing Date: 21/01/2026

Reference: FAB276425X1

The Income Team (Income and Collections Department) are seeking an experienced customer focused Income Assistant.

Reporting to the Income Team Leader, the successful candidate will provide a friendly people centred service to students and staff at the University. They will deal with a range of financial enquiries, offer advice and post payments to the University's Financial systems.

Candidates should hold a minimum of 5 GCSEs (or equivalent) including Maths and English. Previous financial experience and experience of using the main Microsoft 365 products is essential. Previous customer service experience is also required.

The usual working week will include a mix of on campus days (Nottingham) and remote working from home.

This is a Part-time, Fixed term contract till 1st June 2026 - Monday to Friday - hours 8:45 a.m. to 5:00 p.m. Your working hours will be (21.75 hours per week).

Further information is available in the role profile. To apply for this vacancy please click ‘Apply Now’ to complete your details.

Please contact Lora Bunney (lora.bunney@nottingham.ac.uk) if you have further questions about this role. Please note that applications sent directly to this email address will not be accepted.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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