Court Officer
| Posting date: | 07 January 2026 |
|---|---|
| Salary: | £14,454 to £15,288 per year |
| Hours: | Part time |
| Closing date: | 30 January 2026 |
| Location: | Ipswich, Suffolk |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Ipswich Borough Council |
| Job type: | Permanent |
| Job reference: | REQ01099 |
Summary
We are seeking a highly motivated Court Officer to join our successful Recovery Team within the Shared Revenues Partnership, serving three Local Authorities. This is a varied and rewarding role involving the preparation and presentation of cases in Court, effective negotiation with debtors, and contributing to the efficient collection of Council Tax, Non-Domestic Rates and Housing Benefit overpayments.
As a Court Officer, you will:
Ensure all recovery tasks are completed within agreed timescales.
Prepare court papers, statements and supporting evidence for cases referred to Court.
Present cases in Court and engage in negotiations with debtors.
Make informed decisions on further recovery action for non-payment, including attachments, enforcement agents, committals, charging orders and bankruptcy.
Communicate professionally with customers and businesses in line with our Debt Policy.
Resolve complex queries, provide clear explanations, and offer expert guidance on legislation, policies and procedures.
You will bring:
At least 2 years’ relevant experience and either 1 A level, 5 GCSEs (including Maths and English) or a Level 3 qualification in a related field.
Up-to-date knowledge of Revenues legislation or experience in a similar environment.
Experience in debt collection and preparing court documentation.
Understanding of Court procedures.
Strong ability to organise, prioritise, analyse information and meet tight deadlines.
A flexible, proactive approach with the ability to work independently.
Excellent communication, numerical and presentation skills.
A strong customer focus and commitment to high-quality service.
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Conor Jacobs on 01473 433917 or via email conor.jacobs@ipswich.gov.uk or Laura Bull on 01473 433942 or via email laura.bull@ipswich.gov.uk.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be an interview in person. Interviews will be held on Wednesday the 11th of February 2026.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Please note CVs are not accepted
As a Court Officer, you will:
Ensure all recovery tasks are completed within agreed timescales.
Prepare court papers, statements and supporting evidence for cases referred to Court.
Present cases in Court and engage in negotiations with debtors.
Make informed decisions on further recovery action for non-payment, including attachments, enforcement agents, committals, charging orders and bankruptcy.
Communicate professionally with customers and businesses in line with our Debt Policy.
Resolve complex queries, provide clear explanations, and offer expert guidance on legislation, policies and procedures.
You will bring:
At least 2 years’ relevant experience and either 1 A level, 5 GCSEs (including Maths and English) or a Level 3 qualification in a related field.
Up-to-date knowledge of Revenues legislation or experience in a similar environment.
Experience in debt collection and preparing court documentation.
Understanding of Court procedures.
Strong ability to organise, prioritise, analyse information and meet tight deadlines.
A flexible, proactive approach with the ability to work independently.
Excellent communication, numerical and presentation skills.
A strong customer focus and commitment to high-quality service.
As well as a good salary, we offer a career grade average pension scheme, generous holiday and sick pay entitlements, subsidised parking for work and leisure, public transport discounts, free swimming and gym membership, cycle purchase scheme, plenty of personal and professional development opportunities, flexible working, hybrid working opportunities, Employee Assistance Programme and the opportunity to work with great colleagues.
For more information about this role please contact Conor Jacobs on 01473 433917 or via email conor.jacobs@ipswich.gov.uk or Laura Bull on 01473 433942 or via email laura.bull@ipswich.gov.uk.
If you require any assistance or reasonable adjustments during the application or recruitment process, please let us know so that the appropriate arrangements can be put in place.
Please download the Job Description and Person Specification to find out more about this role: Job Description and Person Specification
The selection process will be an interview in person. Interviews will be held on Wednesday the 11th of February 2026.
Early applications are encouraged as we reserve the right to interview candidates who meet the essential criteria prior to the closing date and / or to close the opportunity to applicants once we receive sufficient applications.
Please note CVs are not accepted
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.