Operation Manager/Assistant Manager GP Practice
| Posting date: | 07 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 30 January 2026 |
| Location: | Hitchin, SG5 4HB |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | E0054-26-0001 |
Summary
Key Responsibilities Oversee the day to day operations of the practice, supporting the Business Manager and ensuring staff meet their responsibilities. Provide leadership, line management, appraisals, recruitment, induction, training, and absence management for reception and administrative staff. Act as HR lead, ensuring compliance with policies and procedures, maintaining training and appraisal records, managing DBS checks, annual leave via Team Net, and supporting staff development. Manage the clinical system and IT processes, including user access and security for SystmOne, Docman, AccuRx, and ICE. Support staff with searches, audits, templates, rotas, and resolve local IT issues. Lead governance and operational compliance, including significant events, audits, complaints management, risk management, health and safety, fire safety, COSHH, PAT testing, legionella, and waste management. Oversee premises, assets, insurance reports, smart card sponsorship, PPG meetings, and liaise with external stakeholders, deputising for the Business Manager when required.