Receptionist
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £12.60 per hour |
| Additional salary information: | £12.60 an hour |
| Hours: | Full time |
| Closing date: | 26 January 2026 |
| Location: | London, W5 2HS |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2631-26-0000 |
Summary
Accurately detail information on patients records within the clinical system Maintain and monitor the practice appointment system Process personal, telephone and e-requests for appointments Answer incoming phone calls, transferring calls or dealing with the callers request appropriately Signpost patients to the correct service Initiate contact with and respond to, requests from patients, team members and external agencies Input data into patients healthcare records as necessary Direct requests for information, i.e., DSAR, insurance/solicitors letters and DVLA forms to the administrative team Manage all queries as necessary in an efficient manner Support all clinical staff with general administrative tasks as requested Undertake a broad spectrum of administrative duties commensurate with the role Be an integral part of the general practice team Act as a chaperone as required Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on safeguarding adults and safeguarding children Undertake all mandatory training and induction programmes Maintain a clean, tidy, effective working area at all times Monitor and maintain the reception area and notice boards Scan and photocopy patient related documents and attach scanned documents to patients healthcare record Complete opening and closing procedures in accordance with the rota Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed