Night Support Assistant
| Posting date: | 06 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 05 February 2026 |
| Location: | Camden, L24 8RF |
| Company: | Riverside |
| Job type: | Permanent |
| Job reference: | 5384 |
Summary
Job Title: Night Support Assistant
Contract Type: Permanent
Salary: £28,155.84
Working Hours: 37.5
Working Pattern: Monday to Sunday Shift Rota
Location: Tile House, Camden, London
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
Please note that whilst we will accept applications based on any form of valid legal permission to work in the UK, we will be surrendering the Riverside Sponsorship licence, so for the avoidance of doubt, we are unable to apply for any further sponsorships whether on behalf of existing colleagues or candidates.
About you
We are looking for a team player with good time management skills with the ability to motivate and support vulnerable people.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
- Competitive pay & generous pension
- 28 days holidays plus bank holidays
- Flexible working options available
- Investment in your learning, personal development and technology
- A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for any applicant who declares they have a disability. If the applicant meets the minimum requirements for the role (as set out in the role profile and/or person specification) they will be guaranteed an interview
Role Profile:
Service Delivery:
- Provide waking night staff cover at the service on a rota basis including weekend shifts.
- Ensure that the project adheres to all the standards set out by One Housing Group (Part of the Riverside Group).
- Participate in handovers with the day staff at the start and end of each shift.
- Complete and coordinate nightly patrols in and out of the building (where required) to maintain high standards of security and to attend to customers nighttime needs.
- Take all reasonable precautions for the health and safety of the project including implementing the fire procedure, room checks and health and Safety Inspections.
- Carry out welfare checks on customers as necessary throughout the night
Customer Support:
- To be accessible and responsive at all times to customers concerns and requests for information.
- To support customers to maintain high standards of health care.
- Ensure customers are enabled and empowered to get involved in the running of the service through consultation and participation.
- Ensure all customers are fully informed and familiar with local practice and procedures with particular reference to the Health and Safety Regulations, fire drills etc
- Ensure at all times that other team members are aware of relevant issues about the customers.
- Assist in maintaining customer files and ensure accurate and up to date records are kept of support provided to customers in accordance with HCS policies including on the relevant database (Inform).
- Ensure that all customers are fully informed and familiar of changes in local practice and procedures.