Knowledge and Library Specialist
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £38,682.00 to £46,580.00 per year |
| Additional salary information: | £38682.00 - £46580.00 a year |
| Hours: | Full time |
| Closing date: | 20 January 2026 |
| Location: | Woolwich, SE18 4QH |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9197-26-0010 |
Summary
Assist in maintaining and managing the library premises. Supervise and support library staff. Participate in the daily running of the service, answering enquiries and assisting users to find information. Manage the day to day running of the service, dealing with staff and users concerns and complaints, problem solving as required. Ensure that any faults regarding premises, equipment or software are dealt with effectively. Supervise the workload of support staff. Ensure cycles of work are completed; eg shelving, inter-library loans and membership records. Resolve any cataloguing queries. Cascade training for library staff in using current and new electronic resources. Manage the administration of Athens accounts and link-resolver, including the adding and removal of resources as required. Devise and deliver library searching skills training, both in house, to external clinical teams, and as part of outreach training to primary care and mental health staff, where contracted to do so. Work collaboratively with other site trainers to devise and lead targeted training programmes of critical appraisal and literature searching skills to support research and professional development. Support the training needs of staff groups across the Trust, seeking out opportunities to develop and deliver training to groups locally to meet user needs as required. Manage and provide an enquiry service for users, including highly complex literature reviews for staff, evaluating results for relevance and obtaining materials/information. Provide an information service, including current awareness alerts via KnowledgeShare. Develop library collections and resources in the appropriate format according to user requirements. Represent and promote the library service at Trust staff induction. Provide tours and presentations as required for Library inductions to groups of users. Actively seek opportunities to improve the service for users eg through surveys, interviews, stock and user audits. Market and promote the service to existing and potential library users, targeting particular aspects of the service to specific staff groups, including those working in the community. Lead the development of a range of publicity materials in various formats, such as guides, instruction leaflets, posters and training support materials to promote the library and its services. Lead the continued development of the library web pages on the Trust internet and intranet sites, seeking out and developing material for internal and external users. Assess the competing demands on the service, including the impact of national developments. Analyse needs against available resources and develop the service to meet changing requirements. Analyse policy changes, both local and national and how they might affect the users, the LMS and the web pages, in particular. Discuss changes with library staff and other relevant groups. Contribute to strategies and annual plans, particularly QIOF, that support the organisational aims and objectives, meet the requirements of stakeholders, support local, regional and national learning and education initiatives and contribute to the development of patient care, education, learning, clinical governance and continuing professional development and research and development within the healthcare community. Provide information to the Knowledge and Library Services Manager to evaluate and enhance different aspects of the service for users e.g. statistics on usage and membership, evaluation of training programmes, analysis of qualitative and quantitative surveys. Provide statistics as required for internal and external returns and surveys and to ensure service level agreements are met.