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Care Navigator

Job details
Posting date: 06 January 2026
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 16 January 2026
Location: Liverpool, L36 4NP
Company: NHS Jobs
Job type: Permanent
Job reference: A5140-26-0000

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Summary

The Care Navigator is a key patient-facing role at Roby Medical Centre. You will be the first point of contact for many patients, both face to face and by telephone, and your conduct, communication and judgement will directly shape their experience of the practice. Roby Medical Centre has a strong reputation with patients for being professional, respectful and well organised, even during busy or pressured periods. This role exists to protect and uphold that standard. The postholder will support patients to access the right service or clinician, provide a calm and courteous reception service, and work closely with the wider practice team to ensure safe, efficient and compassionate care.

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