Internal Sales Support
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £28,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 05 February 2026 |
| Location: | Hall Green, Birmingham |
| Remote working: | On-site only |
| Company: | Elite Personnel Ltd |
| Job type: | Permanent |
| Job reference: | 18089 |
Summary
Elite Personnel is working with a well-established business to recruit an Internal Sales Support Representative to join their friendly and professional team based in Hall Green.
This role is ideal for someone who enjoys supporting customers and sales teams, managing processes, and ensuring a smooth experience from enquiry through to delivery.
Key Responsibilities:
• Act as a key point of contact for customer enquiries via phone and email.
• Provide day-to-day support to the external sales team, including preparing quotations, proposals, and follow-up information.
• Process customer orders accurately, ensuring all documentation is complete and up to date.
• Liaise with internal departments to coordinate order fulfilment and ensure timely delivery.
• Maintain accurate customer and order records within the CRM system.
• Develop a working knowledge of the company’s products to confidently support customer queries.
• Assist with general administrative tasks to support the smooth running of the sales function.
Skills & Attributes:
• Clear and professional communicator, both written and verbal.
• Highly organised with strong attention to detail.
• Ability to manage multiple tasks and prioritise workload effectively.
• Supportive team player with a collaborative approach.
• Proactive, reliable, and customer-focused.
Experience & Qualifications:
• Previous experience in a sales support, customer service, or administrative role.
• Experience in order processing or customer administration is highly desirable.
• Familiarity with CRM systems and Microsoft Office Suite.
• Strong organisational and communication skills.
What’s on Offer:
• Competitive salary with bonus structure
• 25 days holiday plus bank holidays
• Opportunity to purchase additional holiday
• Life assurance
• Free on-site parking
Apply now to tracy@elitep.co.uk
We will need a copy of your UK right to work if you apply for this role, which will be kept on file should we proceed with your application.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you have not heard from us within 48 hours, please assume your application has been unsuccessful on this occasion. We do read every CV carefully and may contact you if a more suitable opportunity arises.
This role is ideal for someone who enjoys supporting customers and sales teams, managing processes, and ensuring a smooth experience from enquiry through to delivery.
Key Responsibilities:
• Act as a key point of contact for customer enquiries via phone and email.
• Provide day-to-day support to the external sales team, including preparing quotations, proposals, and follow-up information.
• Process customer orders accurately, ensuring all documentation is complete and up to date.
• Liaise with internal departments to coordinate order fulfilment and ensure timely delivery.
• Maintain accurate customer and order records within the CRM system.
• Develop a working knowledge of the company’s products to confidently support customer queries.
• Assist with general administrative tasks to support the smooth running of the sales function.
Skills & Attributes:
• Clear and professional communicator, both written and verbal.
• Highly organised with strong attention to detail.
• Ability to manage multiple tasks and prioritise workload effectively.
• Supportive team player with a collaborative approach.
• Proactive, reliable, and customer-focused.
Experience & Qualifications:
• Previous experience in a sales support, customer service, or administrative role.
• Experience in order processing or customer administration is highly desirable.
• Familiarity with CRM systems and Microsoft Office Suite.
• Strong organisational and communication skills.
What’s on Offer:
• Competitive salary with bonus structure
• 25 days holiday plus bank holidays
• Opportunity to purchase additional holiday
• Life assurance
• Free on-site parking
Apply now to tracy@elitep.co.uk
We will need a copy of your UK right to work if you apply for this role, which will be kept on file should we proceed with your application.
Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant individually. If you have not heard from us within 48 hours, please assume your application has been unsuccessful on this occasion. We do read every CV carefully and may contact you if a more suitable opportunity arises.