Duty Manager- Hinksey Outdoor Pool
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £15662-31325 per annum |
| Hours: | Full time |
| Closing date: | 05 February 2026 |
| Location: | Oxford, OX1 4RP |
| Company: | Serco Limited |
| Job type: | Temporary |
| Job reference: | 306777-43880591 |
Summary
Duty Manager – Hinksey Outdoor Pool
FTC Mar – Oct, Full Time/Part Time OpportunitiesFT 40 hrs: Up to £31,325 per annum + Corporate Benefits Package
PT 20 hrs: Up to £15,662 per annum + Corporate Benefits Package
Duty Manager – Hinksey Outdoor Pool
FTC Mar – Oct, Full Time/Part Time Opportunities FT 40 hrs: Up to £31,325 per annum + Corporate Benefits Package
PT 20 hrs: Up to £15,662 per annum + Corporate Benefits Package
Serco Leisure is recruiting a Duty Manager to help run Hinksey Outdoor Pool during the busy outdoor swimming season. This is a hands-on, customer-facing leadership role, ensuring the pool operates safely, efficiently and to the highest standards.
You’ll lead operational teams, manage daily activity, respond to incidents and emergencies, and provide a visible management presence across the site. Safety, customer experience and teamwork are at the heart of this role.
Key responsibilities
- Open and close the site and maintain security
- Supervise and deploy lifeguards and operational staff
- Ensure compliance with health & safety and outdoor pool procedures
- Respond to accidents, incidents and emergency situations
- Deliver excellent customer service and handle customer feedback
- Carry out site checks and maintain standards of cleanliness and presentation
- Support cash handling and basic financial procedures
- Assist with staff training, rotas and absence management
What we’re looking for
- Experience in a leisure, aquatic or supervisory role
- Confident leader who stays calm under pressure
- Strong customer service and communication skills
- High standards of health & safety awareness
- Comfortable working outdoors in all weather conditions
Essential qualifications
- NPLQ
- Pool Plant Operators Qualification (PPO)
- First Aid at Work including AED
Why join Serco
- Work at one of Oxford’s most popular outdoor pools
- Be part of a friendly, community-focused team
- Gain valuable leadership experience
- Access training and development opportunities – we are willing to fund Pathway qualifications for the right candidate!
FTC Mar – Oct, Full Time/Part Time OpportunitiesFT 40 hrs: Up to £31,325 per annum + Corporate Benefits Package
PT 20 hrs: Up to £15,662 per annum + Corporate Benefits Package
Duty Manager – Hinksey Outdoor Pool
FTC Mar – Oct, Full Time/Part Time Opportunities FT 40 hrs: Up to £31,325 per annum + Corporate Benefits Package
PT 20 hrs: Up to £15,662 per annum + Corporate Benefits Package
Serco Leisure is recruiting a Duty Manager to help run Hinksey Outdoor Pool during the busy outdoor swimming season. This is a hands-on, customer-facing leadership role, ensuring the pool operates safely, efficiently and to the highest standards.
You’ll lead operational teams, manage daily activity, respond to incidents and emergencies, and provide a visible management presence across the site. Safety, customer experience and teamwork are at the heart of this role.
Key responsibilities
- Open and close the site and maintain security
- Supervise and deploy lifeguards and operational staff
- Ensure compliance with health & safety and outdoor pool procedures
- Respond to accidents, incidents and emergency situations
- Deliver excellent customer service and handle customer feedback
- Carry out site checks and maintain standards of cleanliness and presentation
- Support cash handling and basic financial procedures
- Assist with staff training, rotas and absence management
What we’re looking for
- Experience in a leisure, aquatic or supervisory role
- Confident leader who stays calm under pressure
- Strong customer service and communication skills
- High standards of health & safety awareness
- Comfortable working outdoors in all weather conditions
Essential qualifications
- NPLQ
- Pool Plant Operators Qualification (PPO)
- First Aid at Work including AED
Why join Serco
- Work at one of Oxford’s most popular outdoor pools
- Be part of a friendly, community-focused team
- Gain valuable leadership experience
- Access training and development opportunities – we are willing to fund Pathway qualifications for the right candidate!
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.