Merchant Support Executive (Senior Customer Services)
| Posting date: | 06 January 2026 |
|---|---|
| Salary: | £30,000.0 to £35,000.0 per year |
| Additional salary information: | 30000 - 35000 |
| Hours: | Full time |
| Closing date: | 13 January 2026 |
| Location: | Grimsby, Lincolnshire, dn37 9nd |
| Company: | Hays Specialist Recruitment |
| Job type: | Permanent |
| Job reference: | 4758446_1767691642 |
Summary
Join a Leading Name in Landscaping Solutions!
Are you an outgoing, self-motivated individual with a passion for engaging people and driving results? We're looking for a Merchant Support Executive to join our dynamic field-based team. This exciting role combines hands-on product demonstrations with relationship building to raise awareness of our brand to help generate new business opportunities.
What You'll Do
- Engage with merchant contacts, contractors, and end-customers at trade days and industry events to showcase landscaping products and services.
- Become a trusted advisor by maintaining in-depth knowledge of our landscaping solutions and providing tailored recommendations. (Training will be provided)
- Foster strong connections with merchants and contractors to encourage loyalty and repeat business.
- Van Demonstrations: Safely transport and set up our demonstration vehicle at events, ensuring all materials are ready for impactful presentations.
- Flexibility: Be prepared for early starts, late finishes, and up to 4 overnight stays per week depending on event locations.
What We're Looking For
- Sales or Customer-Facing Experience (preferred but not essential)
- Excellent Communication Skills to engage diverse audiences
- Self-Motivated & Resilient with the ability to work independently
- Positive Attitude & Initiative to deliver results
- Comfortable working outdoors and adapting to different conditions
- Essentially, you will have a B1 classification on your driving license
Why Join Us?
- Be part of a growing, innovative company in the landscaping industry
- Enjoy a varied role with travel, autonomy, and the chance to make a real impact
- Competitive salary and benefits package
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk