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Customer Service and Order Administrator

Job details
Posting date: 06 January 2026
Hours: Full time
Closing date: 05 February 2026
Location: Carlisle, Cumbria
Remote working: On-site only
Company: Edinburgh Woollen Mill
Job type: Permanent
Job reference: Proquip

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Summary

Here at Proquip we have a fantastic opportunity for a Sales Order Processing Assistant to join our Proquip team based at our Head Office in Carlisle.

ProQuip has evolved into one of the world’s leading experts in all weather golf clothing. We engineer golf clothing from scratch that outperforms the elements, from compression base layers, showerproof golf sweaters and polo shirts to our celebrated ultra-lightweight rain suits.

If you would like to be part of a forward-thinking business and have a job with excellent career prospects, we would love to hear from you.

As well as being part of an exciting and dynamic team you will also have the opportunity to gain an industry recognised qualification within your first 18 months if you wish to do so.

KEY RESPONSIBILITIES & TASKS

Collate and manage daily order processing
Deal with all aspects of customer service
Weekly management reporting – stock and sales reports
System updates – price list and product updates
Maintain product barcode database
KEY SKILLS & EXPERIENCE REQUIREMENTS

Excellent interpersonal skills and an ability to work as part of a team.
Customer service experience
Microsoft Excel knowledge to an advanced level – pivot tables / lookups etc
The ability to work under pressure to tight deadlines
The ability to react to change
Strong organisational skills
An aptitude for working on different software packages
An interest / participation in Golf would be an advantage although not a requisite

Interested or need more info? APPLY today and one of our team members will be in touch soon!

Job Types: Full-time, Permanent

Benefits:


Company pension
Employee discount
Store discount
Work Location: In person

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