Pension Benefits Senior Officer
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 04 February 2026 |
| Location: | Tameside, M43 6SF |
| Company: | inploi |
| Job type: | Permanent |
| Job reference: | 75775847 |
Summary
Contract Type: Fixed Term Contract (until 20th December 2026)
Contract Reason: Secondment Cover
Secondment Opportunity: Permanent employees are encouraged to apply and will be supported as part of our workforce development commitment
Salary: Grade F SCP 17 £31,022 - SCP 22 £33,699
Hours Per Week: 36 hours
Base Location: Guardsman Tony Downes House, Droylsden
Assessment Date: week commencing 02/02/2026
The Role
At Greater Manchester Pension Fund (GMPF), we are dedicated to securing the financial well-being of our 436,000 members. Every year, these members entrust us with their contributions, which we strategically invest to provide them with peace of mind for their retirement. In 2024 alone, we paid out over £880 million in benefits, fulfilling our promise to deliver financial security to our members.
Our 175 pensions administration colleagues collaborate with over 700 employers, including local authorities across Greater Manchester, the National Probation Service, academy schools, and housing associations. Together, we calculate and deliver pension benefits with precision and care.
About You
We are excited to announce the opportunity to join us as a Senior Pension Benefits Officer, in Member Services. This role places you at the core of Member Services on one of the pension benefit teams who are committed to delivering an exceptional service and providing outstanding experiences for our members.
As a Senior Pension Benefits Officer, you will:
- Support your Team Manager in delivering team objectives
Assist in achieving the team’s goals by providing operational support and ensuring tasks align with overall objectives
- Allocate appropriate work to team members
Distribute tasks effectively based on workload and skill sets to maintain productivity and balance within the team
- Undertake regular reviews of teamwork (with your Team Manager) to ensure compliance
Monitor and assess completed work to confirm it meets statutory regulations and internal standards
- Explain complex rules or processes clearly and appropriately to colleagues and members
Translate technical pension regulations into understandable language for different audiences
- Handle complaints effectively and apply learning from feedback
Resolve issues promptly and use feedback to improve processes and enhance member satisfaction
- Identify and implement training needs or process improvements
Recognise gaps in knowledge or efficiency and take action to develop skills or refine workflows
At GMPF, we value our employees and are proud to offer:
- Flexible hybrid working arrangements work from home or in our modern, open-plan offices in Droylsden, which feature on-site parking, excellent public transport links, and proximity to the M60. Hybrid flexibility is available after training and demonstration of role competency
- Generous benefits package automatic enrolment into the Local Government Pension Scheme (LGPS), offering comprehensive benefits and life cover
- Excellent leave entitlement starting at 26 days annual leave, plus bank holidays and flexible working hours (flexitime)
- Training and career development access to ongoing learning and progression opportunities
- Employee rewards and perks discounts on gym memberships, a cycle-to-work scheme, a car leasing scheme and various health and wellbeing offers
If you have the ambition, expertise, and drive to excel in this exciting new role, we’d love to hear from you.
About Us
At Tameside, we are committed to ensuring all our Citizens lead long, fulfilling and healthy lives. We are committed to supporting economic growth, providing high quality health and care services, protecting our most vulnerable and creating strong and supportive, self-sufficient communities.
We recognise that our people drive our success and enable the organisation to deliver on its vision, purpose and priorities, and that our people are our most important resource and asset. Our values underpin our practice and behaviours, and are at the heart of everything that we do; and we understand that how we do things is just as important as what we do. We pride ourselves on living by our STRIVE values of Support, Trust, Respect, Integrity, Value Diversity and Engage. Our values underpin our practice and behaviours and are at the heart of everything that we do. How we do things are just as important as what we do.
Our employees’ skills, experience and knowledge are essential to our success along with their happiness, wellbeing, commitment, enthusiasm and motivation to be the best they can be.
Please read the attached recruitment guidance document or visit our website careers page for support with your application and interview.
https://www.gmpf.org.uk/about/careers-and-current-vacancies
The application process will involve both an interview and a task. More details about this will be provided if your application is successful.
For more information about GMPF in general please see our website at www.gmpf.org.uk.
Unfortunately, at this time we are not able to offer sponsorship.
We are committed to developing a culture which respects individuals, appreciates difference and allows everyone regardless of background to reach their full potential. We are proud to be an accredited disability confident employer. Reasonable Adjustments will be considered in accordance with the Equality Act 2010 in relation to the Job Role Criteria.
Our rewards and benefits package can be viewed here
We have made a commitment to improve the employment opportunities for people with disabilities, care leavers, carers, and ex-military personnel.
For an informal discussion about the role, please contact Lauran Quigley, Member Services Section Manager, on 0161 301 7120.
This role is employed by Tameside Council.
Supporting Documents
↗ Pension Benefits Senior Officer Job Description and Person Specification Profile↗ Recruitment guidance notes GMPF
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