Senior Administrator
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £33,094.00 to £36,195.00 per year |
| Additional salary information: | £33094.00 - £36195.00 a year |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | London, SW1V 1DX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9333-26-0013 |
Summary
MAIN DUTIES & RESPONSIBILITIESAdministrative & Secretarial1. To be responsible for the day to day management of the office and the development,implementation and maintenance of high quality office practices and procedures toensure that all non-clinical requirements of the team are met.2. To provide a receptionist service for the service as required. To deal with telephone calls,correspondence and direct contacts with clients and other internal or external agenciesin an appropriate and professional manner, using judgement and discretion wherenecessary and to refer complex matters or matters relating to clinical risk to relevantsenior members of staff.3. To prepare documents by copy or audio typing using Microsoft office software (letters,memos, reports etc) for approval as directed, ensuring that all policies and proceduresare adhered to.4. To be fully conversant with computer packages, promoting good presentation, includingword-processing and spreadsheets.5. To arrange meetings and training events for the team as and when required.6. To act as secretary at meetings if required, taking and distributing minutes as appropriate.7. To set up and maintain an effective filing system for the department.8. To take responsibility for ensuring that adequate stock levels of stationery and other clinicalequipment are maintained at all times as required and order/procure regularly as needed.9. To maintain a central record of annual leave, sickness, study and authorised andunauthorised absences when required.10. To ensure that the record of availability of staff on a daily basis is updated for all staff.11. To carry out a range of administrative tasks (post, faxes, photocopying, taking messagesetc)12. To liaise with internal and external suppliers and ensure that adequate stock levels ofstationery and other non-clinical equipment are maintained at all times.Patient Administration1. To input and retrieve patient details and statistical data into the relevant patient informationsystem.2. To make sure information is updated on the data systems in use in the various phases ofthe referral process including post assessment, treatment and closure of cases.3. To be responsible for the administration and coordination of clients seen in the IAPTservice where ever the location of the clinic.4. To set up and maintain a filing system and to record the movement of patients casenotesaccording to Trust policy and procedures.5. To assist in carrying out regular checks and annual audit of client case notes and ensurethat notes are archived as and when appropriate. To be aware of the Data Protection Act.Site Administration1. To report all request for repairs through the Facilities /Site Services Manager.2. To have an understanding of health and safety regulation and assist in maintaining asafe environment for clients and visitors to the department in accordance with fire, healthand safety procedures.Communication1. Patients, carers and relatives Non-clinical advice and information2. Visitors/Public Non clinical advice and information3. Medical and Nursing staff receives and provides information relating to patients4. General Practitioners receives and provides information relating to patients and theservice5. Voluntary agencies receives and provides information relating to patients and theserviceManagement of Resources1. To supervise the work of temporary and permanent administrative staff as and asrequired & appropriate.2. To be responsible for data base management and the maintenance of office equipmentwithin the service.3. To develop relationships with internal and external agencies.Training1. To participate in local induction of new employees to the team.2. To participate in the Trusts supervision and appraisal programme.3. To undertake any necessary training that is required to fulfil the objectives of the postand enhance personal knowledge and development.