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Bank Support Worker

Job details
Posting date: 05 January 2026
Salary: £12.75 per hour
Additional salary information: Competitive
Hours: Part time
Closing date: 03 February 2026
Location: Edgbaston, B17 8LS
Company: Cygnet
Job type: Permanent
Job reference: JR341

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Summary

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.

Cygnet Group are looking for an outstanding Bank Support Worker with a passion for delivering excellent care to join our team at Willow House.

You’ll have the opportunity to work bank shifts at Willow House.

The Service:

Willow House is a specialist residential service with nursing for adults with learning disabilities and complex needs behaviours that may challenge.

We also support people who have associated mental and physical health needs, including those with a secondary diagnosis of autism. With our in-house qualified Mental Health and Learning Disability Nurses (RMNs and RNLDs), we can provide specialist nursing care and support, which is tailored to the needs of the individual. We can also offer bespoke packages including Speech and Language Therapy input for individuals that may require it. We aim to promote increased independence and community integration for the individuals in our care.

Your day-to-day…

  • Offer enhanced care with a flexible learning approach for all the people in our care
  • Provide guidance & encouragement through physical & emotional support
  • Learn about individuals’ specific needs & provide help in the most appropriate way
  • Assist with medical & welfare needs
  • Report on medical & welfare needs as required
  • Safeguard
  • Maintain a safe, clean environment for all

Why Cygnet? We’ll offer you…

  • Flexible working with the opportunity for overtime
  • Regular coaching & appraisal
  • Expert supervision & peer support
  • Employee discount savings

You are…

  • Genuinely driven with a desire to make a real difference in people’s lives
  • An excellent communicator & a good team player
  • Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment
  • Passionate about empowering & supporting service user independence

Please note that successful candidates will be required to undergo an enhanced DBS check.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

What next?

If you care about making a difference – we want to talk to you.

Click the button to apply

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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