Care Navigator
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 16 January 2026 |
| Location: | Deal, CT14 7EQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4727-26-0000 |
Summary
At Balmoral Surgery, the Care Navigators are responsible for Receiving, assisting, and directing patients (care navigation) to access the appropriate service or healthcare professional in a courteous, efficient, and effective way Ensuring confidentiality is maintained at all times Booking appointments for patients Completing an online consultation request for patients who are unable to do so themselves Processing repeat prescriptions Booking home visits Handling patient queries Taking messages from patients Liaising with other health professionals on behalf of patients Understanding and carrying out procedures that have to be undertaken in emergency situations. Ensuring accurate recording of any money transactions including the giving and receiving of receipts. Ensuring you keep up to date with all Practice protocols and attend both in-house and external training courses as suggested by your Manager. Use the computer software programmes appropriately for the benefit of provision of patient care. Ensuring you are able to use the computer to a standard enabling you to perform necessary tasks. Registering new patients onto the system Updating electronic patient records Attending team training events as part of ongoing development and training