Independent Living Adviser
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £26,378 per year |
| Hours: | Full time |
| Closing date: | 19 January 2026 |
| Location: | CV3 3GU |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Penderels Trust |
| Job type: | Permanent |
| Job reference: | PERIILA |
Summary
Location: Hybrid working, Penderels Trust, Resource House, 1A Brandon Lane, Coventry, CV3 3GU
Salary: £26,378 per annum
Hours: 37 hours per week
Days & Times: Monday to Friday 8:30 am to 5:00 pm
Closing date: 19th January 2026
Interviews: Interviews will take place face to face or via video conferencing software. Further details will be discussed with applicants who are shortlisted (Please check your junk/spam folders)
The Role – Your main duties will include:
• Advising individuals on all aspects of their care packages, including financial aspects
• Supporting clients with their direct payment account including calculations and monitoring of funds.
• Managing your own caseload
• Supporting individuals with the recruitment and ongoing management of care staff
• Providing accurate information in a clear and concise format that meets the individual's needs
• Recording and maintaining accurate records and providing reports as required
• Organising and attending meetings/reviews with individuals, colleagues and local authority staff
• Acting as an appointee for a caseload of individuals to ensure all financial arrangements are properly documented and managed within Penderels Trust guidelines.
• Ensuring Appointeeships are managed in a person-centred approach that promotes the independence of the individual
• Ensuring that systems are in place for each individual receiving an Appointeeship and to ensure that they are safeguarded from fraud and financial abuse
• Liaising with Local Authorities, the DWP and other official agencies in all matters relating to Appointeeships including change of circumstances and to do this without unnecessary delay resulting in over/underpayments.
Skills, Experience and Qualifications – We are looking for someone with the following attributes:
• Experience of providing information or advice to others or within a customer service environment
• Experience of working with vulnerable people
• Experience of being able to work off your own initiative and in a fast paced role
• Experience of being able to work across multiple contracts with different requirements is desirable
• The ability to communicate clearly, both verbally and in writing, adapting your style to suit the audience
• The ability to manage diary and workload effectively
• The ability to produce letters and other documents to a high standard
• The ability to input and maintain accurate data records
• The ability to work as part of a team and on own initiative
• The ability to work flexibly and to deadlines
• Current driving licence and unrestricted use of vehicle
• Good working knowledge of Microsoft Office packages (including Word, Excel and Outlook)
• Hold minimum GCSE Grade '4' or equivalent in English and Maths
• This post is subject to the completion of a satisfactory enhanced DBS check prior to appointment.
Perks: Employee assistance program / Corporate Health Cash Plan / Subsidised car breakdown cover / Death in service benefit / 23 Days annual leave plus Bank Holidays (Increased entitlement with length of service) / 2 Additional leave days in December (After 12 months’ service) / Paynow (Stream)
Penderels Trust is a Disability Confident employer and will offer a guaranteed interview to disabled candidates who meet the job specification.
Proud member of the Disability Confident employer scheme