HR Advisor - ER
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £36,000 to £39,000 per year |
| Additional salary information: | 38000 |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | Croydon, London, CR7 7YE |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4757967_1767604905 |
Summary
HR Advisor / ER Advuisor / Sickeness Absence Advisor / HR Officer
Your new role:As ER Advisor for the Sickness Support Team, you will:
- Be a trusted partner. Provide expert advice in sickness-related meetings including Long-Term Sickness (LTS), Short-Term Sickness (STS), and Return to Work (RTW), ensuring procedural compliance, effective case progression, and appropriate guidance on reasonable adjustments and hearings.
- Manager Capability Building, Deliver tailored 1:1 and team training on sickness absence processes, documentation standards, and system usage, while coaching and mentoring managers across varying levels of experience to build confidence and capability.
- Data-Driven Targeting. Use sickness absence data to inform monthly service allocations and prioritise support for high-need areas, working collaboratively with HR Business Partners to align interventions with directorate needs.
- Work Collaboratively. Partner with HR Business Partners, Occupational Health, Organisational Development, and Staff Wellbeing teams to deliver proactive solutions, address hot spots, and support sustainable workforce health.
- Training Programme Development & Delivery Design and deliver a comprehensive training suite covering sickness procedures, meeting preparation, and documentation, using interactive methods such as role play to reinforce learning and build manager confidence.
- Stakeholder Engagement & Continuous Improvement Maintain strong relationships with directorates, act on feedback to enhance service delivery, and promote best practice by signposting managers to relevant resources and guidance.
What you'll need to succeed
- Solid experience of managing sickness absence and broader ER caseloads in fast-paced, unionised settings.
- Strong communication skills with the ability to handle sensitive issues with empathy and professionalism.
- Confidence in coaching and training managers to manage absence effectively.
- Comfortable working autonomously and managing a busy diary across hospital and community sites (on site at least 4 days a week).
- A proactive, solutions-focused approach, with the resilience and creativity to balance day-to-day delivery with driving wider change.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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