Trainee Money Advice Caseworkers
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £27,624 per year, pro rata |
| Hours: | Part time |
| Closing date: | 20 January 2026 |
| Location: | Yorkshire and Humberside, UK |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | North Yorkshire Citizens Advice and Law Centre |
| Job type: | Permanent |
| Job reference: |
Summary
Are you passionate about helping others take control of their finances? Do you enjoy learning new skills and developing expertise while making a real difference in people’s lives?
We’re looking for proactive and compassionate individuals to join our team as Trainee Money Advice Caseworkers. In this vital role, you’ll undertake accredited training to deliver money and debt advice through casework, phone and email and liaise with third parties on behalf of clients. A key focus will be supporting clients to maximise their income, for example by claiming appropriate benefits and helping them resolve financial difficulties.
You’ll need to be organised, motivated and able to manage a varied caseload while meeting targets and deadlines. The ideal candidates are effective communicators with strong interpersonal and negotiation skills, capable of interviewing clients sensitively and maintaining accurate, detailed case records. You should also be comfortable learning independently, seeking support when needed and applying new knowledge to your work.
The roles are based at your choice of the following North Yorkshire offices: Malton (with travel to Scarborough when required), Scarborough (with travel to Malton when required), Richmond, Selby or Northallerton. Hybrid working is also available, with up to two days per week working from home.
We’re looking for proactive and compassionate individuals to join our team as Trainee Money Advice Caseworkers. In this vital role, you’ll undertake accredited training to deliver money and debt advice through casework, phone and email and liaise with third parties on behalf of clients. A key focus will be supporting clients to maximise their income, for example by claiming appropriate benefits and helping them resolve financial difficulties.
You’ll need to be organised, motivated and able to manage a varied caseload while meeting targets and deadlines. The ideal candidates are effective communicators with strong interpersonal and negotiation skills, capable of interviewing clients sensitively and maintaining accurate, detailed case records. You should also be comfortable learning independently, seeking support when needed and applying new knowledge to your work.
The roles are based at your choice of the following North Yorkshire offices: Malton (with travel to Scarborough when required), Scarborough (with travel to Malton when required), Richmond, Selby or Northallerton. Hybrid working is also available, with up to two days per week working from home.
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About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.