Community Adviser
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £28,000 per year, pro rata |
| Hours: | Part time |
| Closing date: | 21 January 2026 |
| Location: | Winsford, Cheshire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Citizens Advice Cheshire West |
| Job type: | Contract |
| Job reference: |
Summary
Part time, 14 hours (over 2 or 3 days) per week - days to be agreed
Hybrid - based at home and in Winsford Mind hub and Wyvern House
Salary £28,000 pa (pro rata) + excellent benefits
12 month fixed term
The opportunity
Citizens Advice Cheshire West is partnering with Mind to deliver an innovative new project supporting people in the Winsford community. We are looking for a compassionate, motivated Adviser to be based within the Mind Hub for two sessions each week, offering social welfare legal advice on a range of topics including welfare benefits and debt.
This role is ideal for someone who understands the link between financial stress and mental wellbeing, and who wants to deliver advice in a setting that reduces stigma and barriers to support.
The ideal person
You will have proven work experience of providing advice or support to vulnerable people, preferably within a Citizens Advice setting. You will have excellent communication skills and proven ability to work sensitively with clients experiencing mental health challenges. Own transport is essential for home visits.
Who we are
We are a locally focused charity with over 100 volunteers and employees covering the whole of the Cheshire West area. We provide free, impartial advice and information on a wide range of issues to our local community and are the largest independent provider of generic advice within the district.
As an employer we offer flexible working wherever possible, an enhanced holiday entitlement of 28 days annual leave [pro rata] plus bank holidays and enhanced sick pay. We are committed to supporting health and well being within the workforce and provide support, coaching and mentoring for everyone.
Hybrid - based at home and in Winsford Mind hub and Wyvern House
Salary £28,000 pa (pro rata) + excellent benefits
12 month fixed term
The opportunity
Citizens Advice Cheshire West is partnering with Mind to deliver an innovative new project supporting people in the Winsford community. We are looking for a compassionate, motivated Adviser to be based within the Mind Hub for two sessions each week, offering social welfare legal advice on a range of topics including welfare benefits and debt.
This role is ideal for someone who understands the link between financial stress and mental wellbeing, and who wants to deliver advice in a setting that reduces stigma and barriers to support.
The ideal person
You will have proven work experience of providing advice or support to vulnerable people, preferably within a Citizens Advice setting. You will have excellent communication skills and proven ability to work sensitively with clients experiencing mental health challenges. Own transport is essential for home visits.
Who we are
We are a locally focused charity with over 100 volunteers and employees covering the whole of the Cheshire West area. We provide free, impartial advice and information on a wide range of issues to our local community and are the largest independent provider of generic advice within the district.
As an employer we offer flexible working wherever possible, an enhanced holiday entitlement of 28 days annual leave [pro rata] plus bank holidays and enhanced sick pay. We are committed to supporting health and well being within the workforce and provide support, coaching and mentoring for everyone.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.