Accommodation Officer
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | £32,660 to £36,922 per year |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | Boston, Lincolnshire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Boston Borough Council |
| Job type: | Permanent |
| Job reference: |
Summary
Boston Borough Council’s Housing team has an exciting opportunity for you to join us on a full-time, permanent basis.
As an Accommodation Officer, you will play a vital role in managing temporary accommodation for households who are homeless. This is a varied position that combines practical, hands-on tasks with sensitive, people-focused responsibilities.
You will assist the Accommodation Team Leader in overseeing temporary and resettlement accommodation arrangements. Your duties will include facilitating clients moving in and out of properties, carrying out property inspections, and preparing accommodation so it’s ready for tenants. Preparation tasks may involve minor repairs and the use of power and hand tools, so confidence in practical work is essential.
Alongside this, you will provide advice and support to occupants, liaise with statutory agencies, and respond appropriately to complaints, problems, and anti-social behaviour. This means you’ll need to demonstrate empathy, resilience, and assertiveness while maintaining a caring and professional approach.
What we need from you:
Excellent communication skills and the ability to engage with people from all backgrounds
Strong negotiation skills and a calm, composed approach to challenging situations
Problem-solving ability to find practical solutions for those facing housing difficulties
Confidence in carrying out minor repairs and using power tools
Competence with Microsoft Office, plus strong organisational skills to manage a complex caseload
This role involves regular travel across a wide rural district, with multiple site visits on a regular basis, so the ability to independently and reliably travel as part of your daily duties is essential.
If you’re enthusiastic, self-motivated, and ready to make a real difference to people’s lives while using your practical skills, we’d love to hear from you!
BENEFITS: We offer excellent terms and conditions of employment including:
Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher for regular screen users
Salary sacrifice car scheme
Flexible Working Policy
Agile Working Policy*
Long service recognition
Excellent career progression and training opportunities
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Christopher Walters on Christopher.walters@boston.gov.uk.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
As an Accommodation Officer, you will play a vital role in managing temporary accommodation for households who are homeless. This is a varied position that combines practical, hands-on tasks with sensitive, people-focused responsibilities.
You will assist the Accommodation Team Leader in overseeing temporary and resettlement accommodation arrangements. Your duties will include facilitating clients moving in and out of properties, carrying out property inspections, and preparing accommodation so it’s ready for tenants. Preparation tasks may involve minor repairs and the use of power and hand tools, so confidence in practical work is essential.
Alongside this, you will provide advice and support to occupants, liaise with statutory agencies, and respond appropriately to complaints, problems, and anti-social behaviour. This means you’ll need to demonstrate empathy, resilience, and assertiveness while maintaining a caring and professional approach.
What we need from you:
Excellent communication skills and the ability to engage with people from all backgrounds
Strong negotiation skills and a calm, composed approach to challenging situations
Problem-solving ability to find practical solutions for those facing housing difficulties
Confidence in carrying out minor repairs and using power tools
Competence with Microsoft Office, plus strong organisational skills to manage a complex caseload
This role involves regular travel across a wide rural district, with multiple site visits on a regular basis, so the ability to independently and reliably travel as part of your daily duties is essential.
If you’re enthusiastic, self-motivated, and ready to make a real difference to people’s lives while using your practical skills, we’d love to hear from you!
BENEFITS: We offer excellent terms and conditions of employment including:
Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher for regular screen users
Salary sacrifice car scheme
Flexible Working Policy
Agile Working Policy*
Long service recognition
Excellent career progression and training opportunities
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Christopher Walters on Christopher.walters@boston.gov.uk.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date. For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.