Health Care Support Worker | The Royal Marsden NHS Foundation Trust
| Posting date: | 05 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £33,094 - £36,195 per annum |
| Hours: | Full time |
| Closing date: | 04 February 2026 |
| Location: | Chelsea, SW3 6JJ |
| Company: | The Royal Marsden NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7700250/282-C1097 |
Summary
At The Royal Marsden, we deal with cancer every day so we understand how valuable life is. And when people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do. The healthcare support worker will form an integral part of the Plastics and Reconstructive Surgery Specialist (CNS) team in caring for the physical, social and psychological needs of patients diagnosed with cancer and their carers throughout their treatment. "
The Health care support worker will form an integral part of the Plastic Surgery Clinical Nurse Specialist (CNS) team in caring for the physical, social and psychological needs of patients diagnosed with cancer, requiring plastic and reconstructive surgery and their carers throughout their cancer care and following treatment.
You will provide essential administration support to the CNS team by triaging phone calls, supporting with completing and sending of referrals, managing appointments for nurse led clinics, liaising with community teams, updating, and maintaining databases.
The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer. We employ over 4,500 staff in a diverse range of careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.
At The Royal Marsden, we deal with cancer every day, so we understand how valuable life is. When people entrust their lives to us, they have the right to demand the very best. That's why the pursuit of excellence lies at the heart of everything we do.
At the heart of the hospital is our dedicated team. We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.
Triage telephone calls to the CNS team phone liaising directly with patients/carers, signposting working with defined protocols and guidelines and escalating as needed to CNS and clinical team. Documenting and communicating outcomes.
Document and monitor all aspects of patient care coordination and service delivery.
Ensure patient safety, quality, and experience across whole pathway.
Acting as a liaison and point of contact between primary and secondary care.
Support the CNS within team with admin and carry out administration duties as required for role.
To build good relationships with Trust colleagues including MDT Leads, Clinicians, MDT coordinators and other Departmental Heads.
Competent and proficient with using a computer and various software applications including Microsoft office: Outlook, Excel and Word.
This advert closes on Sunday 18 Jan 2026
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