PCN Care Co-ordinator (Diabetes)
| Posting date: | 02 January 2026 |
|---|---|
| Salary: | £26,249.00 to £27,999.00 per year |
| Additional salary information: | £26249.00 - £27999.00 a year |
| Hours: | Full time |
| Closing date: | 11 January 2026 |
| Location: | Tadley, RG26 4ER |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2237-26-0000 |
Summary
The Care Co-ordinator will work as an integral part of the PCN's multidisciplinary team (MDTs), working alongside the Social Prescribers and the Health and Wellbeing Coaches to provide an all-encompassing approach to personalised care, and promoting and embedding the personalised care approach across the PCN. They will be based within both Practices. The post holder will: 1. Work collaboratively with the Partnership Diabetic Leads, GPs and other primary care professionals within the PCN to proactively identify and manage a caseload of patients with long-term health conditions, specifically those people with pre-Diabetes/Diabetes, and where appropriate, refer back to other health professionals within the PCN. This will involve regularly running reports from our clinical systems i.e. EMIS and managing the Partnerships day to day call/recall programme for pre-Diabetes/Diabetes. 2. Actively participate in the monthly Multi-Disciplinary Team (MDT) Diabetes meetings with the PCN/Practices teams and community services. 3. Provide coordination and navigation for people and their carers across health and care services, working closely with social prescribing link workers, health and wellbeing coaches, and other primary care professionals to help ensure patients receive a joined up service and the most appropriate support. 4. Work with people, their families and carers to improve their understanding of the patients condition to manage their needs and achieve better healthcare outcomes. 5. Ensure that allocated patients are able to access services available in the community both free and where charges apply - based on the Co-ordinators detailed knowledge of the relevant access arrangements, eligibility criteria and service content. To connect the services that already exists locally both statutory and voluntary, so that services wrap-around the patient. 6. Help people to manage their needs through answering queries, making and managing appointments, and ensuring that people have good quality written or verbal information to help them make choices about their care. Refer onwards to social prescribing link workers and health and wellbeing coaches and other services where required. 7. Assist people to access an assessment for Adult Social Care where appropriate and provide information in connection with personal budgets. 8. Conduct follow-ups on communications from out of hospital and in-patient services. 9. Maintain records of referrals and interventions to enable monitoring and evaluation of the service. 10. Support the PCN in developing communication channels between GPs, people and their families and carers and other agencies. 11. Support practices to keep care records up to date by identifying and updating missing or out-of-date information about the persons circumstances. 12. Contribute to risk and impact assessments, monitoring and evaluations of the service. 13. Review and update personalised care and support plans at regular intervals and ensure these are communicated to the GP and any other professionals involved in the persons care and uploaded to the relevant online care records, with activity recorded using the relevant SNOMED (system) codes. 14. Raise awareness of how to identify patients who may benefit from shared decision making and support PCN staff and patients to be more prepared to have shared decision making conversations. 15. Take referrals for individuals or proactively identify people who could benefit from support through care coordination.