Band 4 Team Administrator | West London NHS Trust
| Posting date: | 02 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £33,094 - £36,195 Per annum/ pro rata inclusive of 20% HCAS |
| Hours: | Full time |
| Closing date: | 01 February 2026 |
| Location: | London, W6 8LN |
| Company: | West London Mental Health Trust |
| Job type: | Permanent |
| Job reference: | 7703488/222-HF-078 |
Summary
We’re looking for an experienced, proactive and personable Team Administrator to provide first-class administrative services to our Liaison Psychiatry Service.
In this vital role, you’ll:
• Ensure smooth day-to-day operations by managing deadlines, targets, and service requirements.
• Maintain accurate and efficient systems for recording patient and client information on Microsoft Word, Excel, Outlook and Rio
• Support performance management through effective data handling and compliance with Trust standards.
Your contribution will help us deliver outstanding care and make a real difference to the lives of our service users.
Note: This vacancy does not offer sponsorship
• Act as first point of contact: manage reception, calls, emails, and correspondence professionally
• Maintain accurate client records and ensure compliance with statutory and organizational requirements.
• Handle sensitive information with discretion and always uphold confidentiality
• Coordinate meetings: prepare agendas, take minutes, and distribute documentation
• Manage data entry and updates on RIO and other systems within Trust deadlines
• Maintain office supplies, equipment, and ensure Health & Safety compliance
• Support audits, statistical returns, and performance monitoring
•
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Monday 19 Jan 2026