Healthcare Support Worker – Clinical Care - Cardiology
| Posting date: | 02 January 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 per annum, pro rata |
| Hours: | Part time |
| Closing date: | 01 February 2026 |
| Location: | Norwich, NR4 7UY |
| Company: | Norfolk and Norwich University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7707098/234-25-G0857 |
Summary
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.
The Cardiology Outpatient department is a busy clinical area, providing care to patients with a wide variety of heart problems. We provide a combination of face to face and virtual consultations to patients through our consultant and nurse led clinics, working closely with our colleagues in technical cardiology and admin as well as a range of allied health professionals.
The post holder will be responsible for assisting in running and coordinating a variety of consultant and nurse led clinics. Our people centred focus is on patient safety, wellbeing and customer care to enable the department to deliver excellence. You will work alongside our small team of health care assistants to facilitate the safe flow of patients through our clinics, providing assistance to both patients and clinicians. You will also be required to record ECGs and undertake venepuncture for patients in clinic. Training will be provided if needed.
The successful candidate will have excellent communication and organisational skills and will be able to communicate effectively using our PRIDE values, working to the highest professional standards and demonstrating integrity and dedication to the role.
Teamwork and a “can do” approach are essential to the role, along with a willingness to work flexibly to deliver care in the right place at the right time. It is essential that all our colleagues understand and demonstrate a commitment to equality, diversity and inclusion in the care we provide, through respectful interactions with our colleagues and patients.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Currently clinics run Monday to Friday 8-5 but it is possible that these hours will be extended to weekends and/or evenings in due course. The post holder will be required to work flexibly during all of these hours. Occasionally the post holder may be asked to cover some ward work during their normal working hours when clinics are closed, although this is not part of the usual daily routine.
Please note: City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience is required for this role.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Under the direction of the registered professional, work with all members of the multi-disciplinary team, to contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. Act as a role model for other colleagues and provide support and guidance as appropriate to role. This job description is to be read in conjunction with the scope of practice for band 3 HCSW – clinical care at NNUH
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer) as it is for 30.5 hours per week only. The Trust would not be able to issue a Certificate of Sponsorship for this role.
This advert closes on Wednesday 7 Jan 2026
The Cardiology Outpatient department is a busy clinical area, providing care to patients with a wide variety of heart problems. We provide a combination of face to face and virtual consultations to patients through our consultant and nurse led clinics, working closely with our colleagues in technical cardiology and admin as well as a range of allied health professionals.
The post holder will be responsible for assisting in running and coordinating a variety of consultant and nurse led clinics. Our people centred focus is on patient safety, wellbeing and customer care to enable the department to deliver excellence. You will work alongside our small team of health care assistants to facilitate the safe flow of patients through our clinics, providing assistance to both patients and clinicians. You will also be required to record ECGs and undertake venepuncture for patients in clinic. Training will be provided if needed.
The successful candidate will have excellent communication and organisational skills and will be able to communicate effectively using our PRIDE values, working to the highest professional standards and demonstrating integrity and dedication to the role.
Teamwork and a “can do” approach are essential to the role, along with a willingness to work flexibly to deliver care in the right place at the right time. It is essential that all our colleagues understand and demonstrate a commitment to equality, diversity and inclusion in the care we provide, through respectful interactions with our colleagues and patients.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity.
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room at NNUH Colney Lane site
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH Colney Lane site
• Free 24-hours confidential counselling support
• On-site Nursery at NNUH Colney Lane
• On-site cafes offering staff discounts at NNUH Colney Lane
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
Currently clinics run Monday to Friday 8-5 but it is possible that these hours will be extended to weekends and/or evenings in due course. The post holder will be required to work flexibly during all of these hours. Occasionally the post holder may be asked to cover some ward work during their normal working hours when clinics are closed, although this is not part of the usual daily routine.
Please note: City and Guilds NVQ Level 3/ T levels/ A levels in Care/Health and Social Care or equivalent qualification or significant equivalent experience is required for this role.
To support the delivery of a high quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Under the direction of the registered professional, work with all members of the multi-disciplinary team, to contribute to the provision of the highest standards of patient care delivered with dignity, respect and compassion. Act as a role model for other colleagues and provide support and guidance as appropriate to role. This job description is to be read in conjunction with the scope of practice for band 3 HCSW – clinical care at NNUH
Please see the attached job description for full details.
Please note that this advertised position, which is part of occupation code 6131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer) as it is for 30.5 hours per week only. The Trust would not be able to issue a Certificate of Sponsorship for this role.
This advert closes on Wednesday 7 Jan 2026