Operations Manager – Specialist Services
| Posting date: | 31 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 January 2026 |
| Location: | Lowestoft |
| Company: | Willing Care Recruitment Limited |
| Job type: | Permanent |
| Job reference: | 1449239341 |
Summary
Operations Manager – Care Homes | Learning Disabilities & Complex Needs
You will take accountability for quality, compliance, and operational performance across a small portfolio of services supporting adults with learning disabilities and complex needs. The role offers a £50,000 salary, car allowance, and bonus scheme.
Before You Apply
- This role is not suitable for candidates without multi-site or regional care home management experience.
- Applicants must have experience overseeing specialist care services for adults with complex needs.
Quick Role Snapshot
- Salary: £50,000 + car allowance + bonus scheme
- Location: Cambridgeshire, Norfolk & Suffolk
- Contract: Permanent | Full-time
- Setting: Specialist Care Homes | Learning Disabilities & Complex Needs
Why This Job Is Worth Your Click
- Oversight of a small, manageable portfolio of specialist services.
- Autonomy to drive quality, compliance, and service improvement.
- Responsibility for multi-site operational and regulatory standards.
- Car allowance and performance-related bonus scheme.
- Strong provider support with structured induction and training.
What You’ll Need
- Level 5 Diploma in Health and Social Care (or equivalent).
- Proven experience in multi-site, operations, or regional management.
- Background in specialist care (learning disabilities / complex needs).
- Strong knowledge of compliance, governance, and safeguarding.
- Confidence leading and supporting senior management teams.
- Strong track record of service improvement and inspection success.
- Commercial awareness within care operations.
What You’ll Do
- Oversee operational performance across multiple care home services.
- Ensure compliance with CQC, safeguarding, and regulatory standards.
- Support and challenge registered managers to maintain service quality.
- Monitor KPIs, audits, and action plans across the region.
- Drive continuous improvement and positive inspection outcomes.
- Build strong relationships with stakeholders, commissioners, and teams.
What Happens After You Apply
- Prompt and professional response.
- Clear next steps outlined.
- Straightforward, transparent recruitment process.
Reference: WILL193921/DN