Support Services Administration - (HMP Berwyn)
| Posting date: | 31 December 2025 |
|---|---|
| Salary: | £24,527 per year |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | Wrexham, Wales |
| Remote working: | On-site only |
| Company: | HM Prison and Probation Service |
| Job type: | Permanent |
| Job reference: |
Summary
Support - The jobs at this level will be task focused supporting defined activities, services or operations.
Overview
Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment.
This is a non-operational job with no line management responsibilities.
Characteristics
Typical tasks associated with this Group Profile include:
• Provide administrational assistance in area of work
• Maintain accurate filing system for area of work
• Respond to queries relating to area of work, redirecting where required
Job Descriptions relating to this Group Profile
The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.
• Support Services Administration : Business Hub
• Support Services Administration : Records
• Support Services Administration : Visits Booking
• Support Services Administration : Welcome Centre
Essential Skills/ Qualifications/ Accreditation/ Registration
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Hours of Work and Allowances
37 hour working week
Behaviours
• Developing Self and Others
• Communicating and Influencing
• Working Together
• Managing a Quality Service
Overview
Job holders within this Group Profile will undertake daily routine transactional administrative tasks in their area of work in order to support the establishment.
This is a non-operational job with no line management responsibilities.
Characteristics
Typical tasks associated with this Group Profile include:
• Provide administrational assistance in area of work
• Maintain accurate filing system for area of work
• Respond to queries relating to area of work, redirecting where required
Job Descriptions relating to this Group Profile
The job holder once in post will be in matched to a job description; a sample list is shown below. The post is rotational so the job holder could during their career carry out the role of different job descriptions.
• Support Services Administration : Business Hub
• Support Services Administration : Records
• Support Services Administration : Visits Booking
• Support Services Administration : Welcome Centre
Essential Skills/ Qualifications/ Accreditation/ Registration
An ability to fulfil all spoken aspects of the role with confidence through the medium of English or (where specified in Wales) Welsh
Hours of Work and Allowances
37 hour working week
Behaviours
• Developing Self and Others
• Communicating and Influencing
• Working Together
• Managing a Quality Service
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.