Receptionist/ Administrator
| Posting date: | 30 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 12 January 2026 |
| Location: | Penrith, CA10 1DQ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4957-25-0002 |
Summary
Greet and check-in patients, ensuring a warm and welcoming atmosphere Schedule appointments and manage the appointment calendar Verify patient information and update records as necessary Answer phone calls and respond to enquiries in a professional and timely manner Maintain cleanliness and organisation of the reception area Collaborate with healthcare providers and other staff members to ensure efficient workflow Completing any relevant clinical forms prior to patients appointments to support the GP in running efficient clinics this may be either in person with the patient or over the phone Support the GP to make referrals to hospital departments such as SDEC, A&E and helping arrange patient transport, ambulances etc Arrange follow up appointments at the GPs request & support in the clinical management of patients to ensure a smoother process for our patients Review any documents sent in by patients and make sure the relevant information is brought to the GPs attention & code information in the patient records Review messages received by the practice and signpost patients to the most relevant appointment Support GPs during complex patient appointments, helping to input information onto the clinical systems to ensure a smoother process for appointments Support the GP with adequate and accurate summarisation of medical records Undertake general administrative duties