Medical Receptionist
| Posting date: | 30 December 2025 |
|---|---|
| Salary: | £12.21 per hour |
| Additional salary information: | £12.21 an hour |
| Hours: | Full time |
| Closing date: | 16 January 2026 |
| Location: | Leicester, LE3 9ED |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | A1786-25-0002 |
Summary
Key Responsibilities Provide a warm, professional welcome to all patients and visitors. Answer and manage telephone calls, emails, and online requests promptly. Book, amend, and cancel patient appointments using the clinical system (SystmOne). Process repeat prescription requests and other patient queries in line with practice policy. Maintain accurate patient records and confidentiality at all times (GDPR compliant). Assist with new patient registrations and changes to records. Liaise with GPs, nurses, and other healthcare professionals to support smooth running of clinics. Perform administrative tasks such as scanning, coding, filing, and data entry. Signpost patients to the correct services Manage all queries as necessary in an efficient manner Initiating contact with and responding to, requests from patients, team members and external agencies Support all clinical staff with general tasks as requested Input data into the patients healthcare records as necessary Support administrative staff, providing cover during staff absences Chaperoning Maintain a clean, tidy, effective working area at all times