Customer Service Advisor
| Posting date: | 30 December 2025 |
|---|---|
| Salary: | £25,583 to £27,254 per year |
| Hours: | Full time |
| Closing date: | 29 January 2026 |
| Location: | Leek, Staffordshire |
| Remote working: | On-site only |
| Company: | Staffordshire Moorlands District Council |
| Job type: | Permanent |
| Job reference: |
Summary
Customer Services Advisor
Starting Salary: AG2 - £25,583-£27,254 per annum with the opportunity to progress within the role once fully trained
Full time - 37 hours per week - between 9am-5pm - Monday to Friday.
Part time hours minimum of 30 hours per week.
Contract- Permanent
Location: Leek & Buxton
An exciting opportunity to come and work for the Customer Services Team within the Alliance of High Peak Borough Council and Staffordshire Moorlands District Council,
As a Customer Service Advisor you will be the first point of contact for customers across the High Peak and Staffordshire Moorlands by dealing with a wide range of customer enquires for all Council services via a variety of access channels (contact centre, face to face, email and correspondence).
The successful candidate will have call centre experience along with experience of delivering high quality customer service to internal and external customers with excellent communication skills and good IT experience of Microsoft packages.
For an informal discussion regarding this job please contact: Karen Lomas (Head of Customer Services) - karen.lomas@highpeak.gov.uk
Starting Salary: AG2 - £25,583-£27,254 per annum with the opportunity to progress within the role once fully trained
Full time - 37 hours per week - between 9am-5pm - Monday to Friday.
Part time hours minimum of 30 hours per week.
Contract- Permanent
Location: Leek & Buxton
An exciting opportunity to come and work for the Customer Services Team within the Alliance of High Peak Borough Council and Staffordshire Moorlands District Council,
As a Customer Service Advisor you will be the first point of contact for customers across the High Peak and Staffordshire Moorlands by dealing with a wide range of customer enquires for all Council services via a variety of access channels (contact centre, face to face, email and correspondence).
The successful candidate will have call centre experience along with experience of delivering high quality customer service to internal and external customers with excellent communication skills and good IT experience of Microsoft packages.
For an informal discussion regarding this job please contact: Karen Lomas (Head of Customer Services) - karen.lomas@highpeak.gov.uk
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