Support Coordinator
| Posting date: | 29 December 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 28 January 2026 |
| Location: | Stockton on Tees (Halifax House), TS18 3TS |
| Company: | Home Group Limited |
| Job type: | Permanent |
| Job reference: | 251911 |
Summary
Support Coordinator
Earn £13.21 per hour plus instant pay access with Stream
Permanent, Full time (37.5 hpw) across 5 days a week on a rota basis
Tees Valley STEP
We can’t offer a CoS for this role
Home, a place where you belong
Want to be part of a team that truly cares, not only about our customers, but about you too? Our colleagues tell us that working here feels different. We’re brilliant at what we do, and we look after each other just as much as we support our customers. If you’ve ever felt like just a number in your current job, this could be the change you’ve been waiting for.
You’ll help people with complex needs live more independently, where no two days are the same. One moment you’re helping someone take a big step towards their goals, the next you’re supporting them through life’s everyday ups and downs.
What you’ll do
Lead support planning and coordinate our Support Workers to deliver person-centred support
Balance support, safeguarding, admin and meetings while guiding colleagues and managing caseloads
Support Customers with daily tasks like budgeting, cooking and attending appointments
Work with multi-agency teams to safeguard and empower our customers
Help customers build independence and prepare for their move-on into the community
Why join us
This is more than a job – it’s a place where you feel valued. With our learning and development offer, and support from friendly colleagues, you’ll make a real difference every day! If you’re ready to leave behind the ordinary, do something that really matters. Be part of one of the UK’s top 10 Great Places to Work!
You have
Passion and experience in supporting others ideally in a supported housing setting
Level 3 Diploma in Care or equivalent experience (or are willing to work towards it)
Experience assessing referrals and coordinating support
The ability to work under your own initiative, remain calm under pressure and have a resilient approach
Stronger together
We do our best work when we’re ourselves. That’s why inclusion, wellbeing, and our diversity networks help make Home Group a great place to work!
The practical bits
Our customers require support Monday to Sunday, usually between 8am - 8pm but this might vary dependant on the customer's needs and will be shared out fairly amongst your colleagues,
You’ll have one coordinator day per week to focus on your caseload, support with meetings such as referral assessments, MDT's and support planning.
You’ll support our customers either in their own homes or in the local community as well as office based for your admin day.
You need an Enhanced with barring list (we pay)
What’s in it for you?
34 days leave, rising to 39 (this includes bank holidays and a “me day”)
Health cash plan saving you (and your children) £1140+ each year covering dental, opticians, prescriptions and more
Matching pension contribution (up to 7% and life insurance of 3x basic salary)
Instant pay access with Stream
800+ discounts on shops, holidays, days out, tech and more
Find out more
Click APPLY NOW to see our Support Coordinator Job Description, find out about us, for help to apply and for all our benefits. Roles can close early, so don’t wait.
For reasonable adjustments email recruitment@homegroup.org.uk.
Proud member of the Disability Confident employer scheme