Bank Administrator | Central London Community Healthcare NHS Trust
| Posting date: | 24 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £14.26 Weekly pay will include: Basic pay + HCAS + 12.07% Holiday pay |
| Hours: | Full time |
| Closing date: | 23 January 2026 |
| Location: | London, W2 1RU |
| Company: | Central London Community Healthcare NHS Trust |
| Job type: | Permanent |
| Job reference: | 7704014/824-BANK-LIT-1505 |
Summary
Central London Community Health Care are now looking for a Bank Administrator Officer to join them
• The post holder will provide a comprehensive and high quality administrative support to the team.
• The post holder will take responsibility for booking clinics, processing new referrals, updating waiting lists and communicating appointment related information to patients/carers.
• The post holder will be required to type clinical letters including copy typing.
• Support temporary staff and supporting day to day running of the office.
• Take initial responsibility for the local resolution of problems that may arise with staff/clients. To deal with complaints according to CLCH policy and procedures.
• Communicate effectively by competent use of email, telephone, written and face-to-face communication according to guidelines and customer care standards.
• To collect, process, distribute incoming mail.
• General photocopying, scanning and filing of confidential and non-confidential information.
• To utilise the relevant IT systems, specifically EMIS to enter and retrieve data ensuring all details are accurately recorded in a timely manner.
• To carry out smart card re-authentication as appropriate.
• Maintain and manage departmental filing systems, including electronic.
• To maintain health records as required and according to protocols.
Just as we care about our patients’ well-being, we care about yours!
We can offer you:
• A comprehensive induction into the community service followed by a local induction to introduce you to the role
• Car lease scheme(only available for Band 5 and up)
• Flexible working options
• Annual travel card loan
• Training, support and development in your career
To have a full look at our benefits and what it’s like working for us please go here:https://www.clch.nhs.uk/job/pay-and-benefits
Please refer to Job description and Person Specification for outline of skills, knowledge and experience required.
This advert closes on Sunday 4 Jan 2026