Orthotics Booking Co-Ordinator
| Posting date: | 24 December 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 09 January 2026 |
| Location: | Oswestry, SY10 7AG |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9224-25-0352 |
Summary
Add patients to the outpatient waiting list from referral, ensuring all information is entered on to the Lorenzo system and where necessary request information. Recognising any alerts/Red Flag symptoms and escalating these to the Orthotics Clinical Lead. Once trained, maintain a high knowledge of Careflow, E-referral service, Electronic Patient Record, SpinalPortal and the Orthotics Ordering system. Communicate with patients to agree a date of appointment according to the relevant waiting times as designated by the appointment type and other factors, providing general advice around their appointment and the location of the Trust, sending out relevant paperwork. Ensure the appointment is made in timely manner factoring in additional treatments or appointments. To highlight any referrals that require urgent attention and deal with them promptly; this may involve discussions with the medical/divisional teams directly to arrange where the patient needs to be appointed. To monitor departmental Waiting Lists for the designated specialties by tracking, booking and closing patients pathways where appropriate, ensuring that all new patients are booked according to current waiting time targets. Support and assist the Orthotic Clinical Lead but noting there is an expectation that staff will provide support and cover during periods of absence or leave for colleagues, including other departments where need dictates.