Senior Administrator at Surehaven Glasgow
| Posting date: | 24 December 2025 |
|---|---|
| Salary: | £15.78 per hour |
| Additional salary information: | 15.78 - 15.78 |
| Hours: | Full time |
| Closing date: | 21 January 2026 |
| Location: | Homefield House, Basingstoke, RG24 9SE |
| Company: | Vacancy Filler |
| Job type: | Permanent |
| Job reference: | DEC20250046 |
Summary
Senior Administrator - £15.78 per hour Shaw healthcare are delighted to announce that we a Real Living Wage Employer as well as the UK’s largest employee owned healthcare company. In our recognition of your contribution to the care that our service users need, we are committed to making sure your salary is significantly more than the Government National Minimum Wage. Our employees are at the centre of everything we do……Shaw healthcare is looking for a Senior Administrator to join the team at Surehaven Glasgow. You will join a team that is fully committed to making a difference to the lives of those who we provide care for. Our aim is to deliver the highest standard of care to our service users and to provide the same standard of care that we would expect our own family members to receive. We can accommodate up twenty one patients aged between 18 to 65 with a primary diagnosis of mental illness, some of whom are liable to be detained under the Mental Health (Care and Treatment) Scotland Act 2003 and can have forensic backgrounds.The Homes Senior administrator is a key point of contact with excellent communication skills, delivering the highest standards of customer service to our residents and guests, and promoting equality & diversity in line with our care principles of 'wellness, happiness, and kindness'.Duties:To ensure that you demonstrate Surehaven’s values in the way that you work on a daily basis and that you make the difference countCo-ordinator for all Restricted Patient issues (referrals, reports, assessments and action plans).Restricted Patient lead for all restricted patient issues (attending CPA, minutes, CPA reports, SUS Plans, MAPPA link, Tribunals, CORO Reports).An understanding of mental health paperwork, T3, T2, specified paperwork, named person detention paperwork, and other mental health paperworkAct as main signatory for all Disclosure Scotland forms.Act as Corporate Appointee (on behalf of Surehaven Glasgow Ltd) on behalf of all appropriate patients.Complaint and compliment handling/processing.Oversee all recruitment processingOversee all timesheet processingEntering of all training.Monitoring training matrix for compliance.Support Manager with HIS, MWC and Forensic Network requirements.Admission and discharge of patients (maintaining SHBS records and register).Control of pre-admission assessment reports/liaison with external finance leads.Directly line manage admin team for all routine tasksYou may be required to undertake any other duties as requested by your Manager.You will also enjoy access to a huge variety of benefits and services to support your physical and psychological well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:BenefitsExcellent Career OpportunitiesCare Qualifications76% Employee Owned - our employees have received over £1850 each in tax free bonuses to date!Refer a Friend bonus scheme (earn up to £1000 for each referral by you)Paid annual leave 28 days per year (based on hours) inclusive of bank holidaysCompany Sick PayEnhanced payrates for bank holidaysFree UniformDiscounted Homemade Meals while on ShiftPension schemeColleague discounts - Access to over 1600 high street discounts including carefully selected discount partners.Holiday discountsOutstanding recognition schemes such as Shaw Star Awards and Long Service AwardsOnline benefits and cashback rewardsOur support to your Wellbeing includes free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issuesSalary: £15.78 per hourWorking Hours: 37.5 hours per week - Monday to Friday 09:00-17:00APPLY TODAY! Be one of the special people that make a difference!