Installations Coordinator
| Posting date: | 24 December 2025 |
|---|---|
| Salary: | £12.40 per hour |
| Additional salary information: | P/H increase to be reviewed after probation period passed (+ up to £2400 per year in KPI related incentives) |
| Hours: | Full time |
| Closing date: | 23 January 2026 |
| Location: | Steeton, Keighley |
| Remote working: | On-site only |
| Company: | Acorn Stairlifts UK |
| Job type: | Permanent |
| Job reference: | ACO1162966 |
Summary
We are currently looking for an Installations Coordinator to join our Customer Service Department at our Headquarters in Steeton (West Yorkshire, UK).
Type of Contract: Full Time
Starting Salary: £12.40 P/H increase to be reviewed after probation period passed (+ up to £2400 per year in KPI related incentives)
Working Hours: Monday to Friday, 8:30am - 5:00pm (Saturdays on a rota 1 in 4)
Why join Acorn?
Comprehensive induction and training
Investors in People accredited employer
Healthcare and pension schemes
Free on-site parking & great transport links to Leeds, Bradford & Skipton
Subsidised on-site canteen
Cycle to work scheme
Gym membership discounts
Company events
Monthly reward scheme – Acorn Achievers
Refer-a-friend bonus – earn up to £100!
Key Responsibilities:
Answering the phone and dealing with customer queries in order to provide excellent customer service
Liaising with customers to arrange installations of their stairlift ensuring a smooth and efficient installation
Liaising daily with the Acorn Engineers to arrange appointments and accommodation etc.
Inputting data on to customers records to ensure that customer records are kept up to date at all times
Carrying out general administration duties
Skills and Experience required:
Previous experience within a similar role would be an advantage
Good telephone manner
Good IT and keyboard skills
An outgoing and friendly manner is essential
Good UK geographical knowledge (desirable)
Must be able to display the Acorn Values
OUR VALUES
⭐Quality of the products we make and sell and the service we provide
⭐Unity Working together as one team
⭐Integrity Acting responsibly and honestly to deliver on our promises
⭐Caring About our customers, each other and the wider community
⭐Ambition Taking Pride in all we do and striving to improve
Acorn Achievers:
We run a monthly incentive scheme to recognize employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.
Recommend a friend scheme:
Do you want to recommend us a friend to work with us? Do it and you can earn up to £100 if your friend is finally offered a position to join Acorn!
If you’re passionate about delivering excellent service and want to be part of a values-driven company that invests in its people—apply today!
All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.
Type of Contract: Full Time
Starting Salary: £12.40 P/H increase to be reviewed after probation period passed (+ up to £2400 per year in KPI related incentives)
Working Hours: Monday to Friday, 8:30am - 5:00pm (Saturdays on a rota 1 in 4)
Why join Acorn?
Comprehensive induction and training
Investors in People accredited employer
Healthcare and pension schemes
Free on-site parking & great transport links to Leeds, Bradford & Skipton
Subsidised on-site canteen
Cycle to work scheme
Gym membership discounts
Company events
Monthly reward scheme – Acorn Achievers
Refer-a-friend bonus – earn up to £100!
Key Responsibilities:
Answering the phone and dealing with customer queries in order to provide excellent customer service
Liaising with customers to arrange installations of their stairlift ensuring a smooth and efficient installation
Liaising daily with the Acorn Engineers to arrange appointments and accommodation etc.
Inputting data on to customers records to ensure that customer records are kept up to date at all times
Carrying out general administration duties
Skills and Experience required:
Previous experience within a similar role would be an advantage
Good telephone manner
Good IT and keyboard skills
An outgoing and friendly manner is essential
Good UK geographical knowledge (desirable)
Must be able to display the Acorn Values
OUR VALUES
⭐Quality of the products we make and sell and the service we provide
⭐Unity Working together as one team
⭐Integrity Acting responsibly and honestly to deliver on our promises
⭐Caring About our customers, each other and the wider community
⭐Ambition Taking Pride in all we do and striving to improve
Acorn Achievers:
We run a monthly incentive scheme to recognize employees that go over and above their job duties by rewarding them with a first prize of £100 vouchers and two runner ups of £50 vouchers each.
Recommend a friend scheme:
Do you want to recommend us a friend to work with us? Do it and you can earn up to £100 if your friend is finally offered a position to join Acorn!
If you’re passionate about delivering excellent service and want to be part of a values-driven company that invests in its people—apply today!
All recruitment communications will come solely from our internal Recruitment Team at Acorn Stairlifts.