Parking Operations Manager
| Posting date: | 23 December 2025 |
|---|---|
| Salary: | £500.0 to £600.0 per day |
| Additional salary information: | £600 per day |
| Hours: | Full time |
| Closing date: | 22 January 2026 |
| Location: | Birmingham, West Midlands, B4 6AJ |
| Company: | Hays Specialist Recruitment |
| Job type: | Temporary |
| Job reference: | 4757339_1766517849 |
Summary
Interim Parking Operations Manager
Contract: Interim
Level: Senior operational leader
Location: Hybrid - office attendance required twice-weekly (Wednesdays and Fridays)
Rate: Up to £600 per day
Start: ASAP
About the role
This senior role leads day‑to‑day delivery across parking services - from civil parking enforcement and penalty processing to property/asset maintenance and service performance - under the Traffic Management Act 2004. You'll manage teams, budgets, suppliers and KPIs; handle escalated complaints and high‑profile issues; and work closely with Members, partners and senior officers.
Key responsibilities
- Ensure compliant, efficient delivery across enforcement, processing, assets and projects.
- Lead operational reviews and process redesign; drive continuous improvement; contribute data‑led insight to shape a modern parking service.
- Manage contracts and procurement; monitor performance and budgets; resolve escalated complaints and service issues.
- Build relationships with partners and represent the service at regional forums; brief senior stakeholders and Members.
Essential experience
- Senior management experience within parking or highways services (parking experience desirable but not essential); redesigning processes and leading transformation.
- Contract management, performance and budget control; confident stakeholder engagement including elected Members.
- Strong grasp of the Traffic Management Act 2004 and relevant transport legislation; excellent written and verbal communication.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk