Southwark Service Manager
| Posting date: | 23 December 2025 |
|---|---|
| Salary: | £72,921.00 to £83,362.00 per year |
| Additional salary information: | £72921.00 - £83362.00 a year |
| Hours: | Full time |
| Closing date: | 30 December 2025 |
| Location: | London, SE5 8AZ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9334-25-1304 |
Summary
Community Group Clinical Service Manager: Responsible for community services this includes demand and capacity management , ensuring services are delivered within neighbourhood integrated models of community mental health care, ensuring Clinical Service Leads are leading actions for the appropriate management of caseloads and waits, proactive intervention including community crisis intervention where required, outcomes-based working and DIALOG+, interfacing with specialist teams to meet the total needs of patients and ensuring effective working for patients with a Learning Disability or Autistic people who are within the core community offer. Clear oversight of the dynamic support register and appropriate interface. The role also includes leading the local delivery of Trust objectives, ensuring high-quality care consistent with the CQC fundamental standards, safeguarding principles, trust values, strategy and adherence to corporate policies. Urgent Care Group Clinical Service Manager For urgent care services this includes demand and capacity and optimising Length of Stay through facilitating discharge, identifying effective alternative pathways to admission and active crisis response, supporting people to remain in the community, reducing delayed clinically ready for discharge and responding to super-stranded patients groups including those on acute mental health wards with a Learning Disability or Autistic people. General Manager - Inpatients The General Manager - Inpatients role will be responsible for the daily operational management of all inpatient services in the operational directorate. Their aim is to ensure integrated clinical, operational, quality, and financial outcomes are achieved for inpatient services. They will provide leadership to Inpatient Matrons ensuring their services deliver the highest standards of clinical care to our patients, covering all aspects of the quality agenda and all elements of operational leadership for the services in that group. nursing managers must be able to step into clinical roles, administer medication, and support Mental Health Act responsibilities. General Manager - Inpatients This role also includes participating in and leading the local delivery of Trust objectives, ensuring high-quality care consistent with the CQC fundamental standards, safeguarding principles, trust values, strategy and implementation of corporate policies. The postholder is expected: To be a visible and proactive leader acting as a clinical & operational resource and ensuring the sustained delivery of high standards of care and operational service delivery To be responsible for current practice, identifying areas for development, and planning the appropriate change using current evidence to evaluate outcomes To be responsible for the delivery of high-quality patient care and lead on facilitating improvement and transformational changes which impact positively on patient experience and outcomes To recognise that effective operational delivery encompasses all elements of quality, safety, performance, workforce and finance