Senior Audiology Assistant B3
| Posting date: | 23 December 2025 |
|---|---|
| Salary: | £25,883.00 to £26,958.00 per year |
| Additional salary information: | £25883.00 - £26958.00 a year |
| Hours: | Full time |
| Closing date: | 06 January 2026 |
| Location: | Guildford, GU2 7XX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9384-25-0984 |
Summary
Please see the attached job description and person specification. JOB SUMMARY: To communicate effectively with patients and their family and to adjust communication appropriately to those patients who are hard of hearing. To represent the Audiology Department as a professional health service and often be the first point of contact for patients and families to the Audiology Department. Maintaining good and effective communication with all staff and the general public. Being deaf aware and representing the department in such manner as often being the first point of contact to the department. Taking responsibility for handling complaints and any concerns arising from patients and forwarding them through the management framework of the department as appropriate. Being able to deal with aggressive or confrontational patients in an effective, polite and understanding manner. Covering reception of the RSCH Audiology clinics. 6. Managing and taking responsibility for patients as they arrive for their appointments. 7. Booking, rescheduling and cancelling Audiology appointments of RSCH clinics at Guildford and other external sites.