Housing Officer
| Posting date: | 23 December 2025 |
|---|---|
| Salary: | £35,995 per year |
| Hours: | Full time |
| Closing date: | 22 January 2026 |
| Location: | LS6 2AD |
| Remote working: | On-site only |
| Company: | Karbon Homes |
| Job type: | Permanent |
| Job reference: | RQ00001592-60897 |
Summary
Come and make a difference at 54 North Homes as a Housing Officer
We're looking for a passionate and skilled individual to join us as a Housing Officer in our Housing Services Team. This is a fantastic opportunity to be part of a team that's making a real difference in people's lives.
About The Role
You must be enthusiastic and able to demonstrate that you have the ability, attitude and interpersonal skills to build strong and effective relationships with customers and colleagues and support the work of 54 North Homes in our communities.
The Housing Officer role involves visiting tenants, customer contact visits, low level Anti-social behaviour, Estate Inspections & Allocations.
It goes without saying that you will have good organisation, time management and ICT skills. But most importantly you will be great with people.
About You
You should have excellent communication skills and the ability to plan and prioritise your own workload often working to targets and tight deadlines.
You will be part of a team but the role does require the ability to work on your own initiative and carry out lone working in the community and in tenant's homes.
Previous knowledge and experience within a social housing environment, housing legislation and knowledge of welfare reform changes would be an advantage.
We expect you to: -
Deliver high-quality, cost-effective, customer-focused services
Deliver tenancy and estate management services for housing across the 54North Homes geography
Work as part of a team to achieve targets, KPIs and objectives.
Provide a holistic housing management service, building and maintaining relationships with customers and sustaining tenancies.
A full UK driving licence and access to a vehicle for work purposes is essential.
Working With Us
You'll be part of our Housing Services Team. If you'd like to know more about the role, feel free to reach out to sarah.benjamin@54northhomes.co.uk or telephone 0113 2208 109.
Key Details
- Housing Officer - permanent role
- Salary is £35,995 per annum plus a Karbon car payment of £2,317 per annum (pro rata)
- Location: Leeds
- Regular travel will be required
- Both full and part time roles available:
- 2 hours (3 days) or
- 37 hours per week with agile working
We recognise the contribution people with criminal records can make as colleagues and we welcome all applications. A criminal record will not exclude a candidate from being appointed because of offences that are irrelevant to, and do not place them at, or make them a risk in the role they're applying for.
The role you're applying for is exempt from the Rehabilitation of Offenders Act 1974 (ROA). The successful candidate(s) must submit an enhanced disclosure and barring check application during pre-employment checks.
Why Join Us?
We offer a generous benefits package to support your wellbeing and development, including:
- 26 days annual leave (rising to 31 after 3 years)
- Birthday leave
- Occupational pension
- Health cash plan
- Flexible benefits pot
- Access to funding for qualifications, conferences, and learning events
Ready To Apply?
If this sounds like the role for you, apply new via our website: www.karbonhomes.co.uk/careers/
We love seeing the real you in your application. It's fine to use AI tools for things like polishing grammar or improving formatting-but your CV and supporting statement should still reflect your own skills, experience, and personality, so we do not accept applications that are fully generated by AI without your own input
Key Dates
Closing date for applications
Sunday 11 January 2026
We may close the advert early if we receive a high volume of strong applications-so don't wait too long to apply!
Interview date
Week commencing 19 January 2026
Just a quick heads-up about our Christmas closure dates:
We'll be closed from Wednesday 24 December 2025 and back in the office on Friday 2 January 2026.
If you get in touch during this time, we'll respond as soon as we're back.
We're Inclusive
We're proud to be an inclusive employer. We welcome applications from people of all backgrounds, identities, and experiences. If you have a disability and meet the essential criteria, you'll be guaranteed an interview.
Neurodiversity Support Recruitment
We believe that everyone has unique strengths and skills to contribute to our workplace. We strive to create an environment that is inclusive and accessible for all. As neurodiversity is broad and unique to candidates, we are rethinking the selection process and removing barriers to allow candidates to fully showcase their true abilities and potential.
Reasonable adjustments we can consider:
- Questions in advance of the interview
- specific and concrete questions rather than hypothetical questions
- Adjustments to the physical working environment e.g., tests and interviews to take place in a venue with low sensory stimulus
- Accepting video/recorded CVs where requested
- Recording videos that describe the role and responsibilities - use of visual aids/process maps for hierarchies and processes.
- Extra time for tests/assessments
- Mentors and/or buddies during induction
Further adviceIf you need further advice or assistance to apply for the role, please contact Human Resources by email at: recruitment@karbonhomes.co.uk
- Questions in advance of the interview
- 26 days annual leave (rising to 31 after 3 years)