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Medical Receptionist

Job details
Posting date: 23 December 2025
Salary: £12.30 per hour
Additional salary information: £12.30 an hour
Hours: Full time
Closing date: 09 January 2026
Location: Stockton-on-tees, TS18 2BP
Company: NHS Jobs
Job type: Permanent
Job reference: B0524-25-0054

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Summary

Receiving patients, making appointments, dealing with patient queries. Processing telephone requests for appointments, telephone queries and ensuring callers are directed to the appropriate healthcare professional or external health care provider to address the patient's needs. Taking messages and passing on information. Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers. Signposting patients to appropriate health professionals and services. Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures. Keeping the reception area, notice boards, leaflet etc. tidy and presentable. Perform any other relevant and reasonable duties that may be requested by the Practice Manager, reception manager or partners. To assist with the gathering of information such as QOF and audits. Processing repeat prescriptions in accordance with practice guidelines. OTHER DELEGATED DUTIES This job description is not intended to be exhaustive - it may be changed after consultation with the post holder.

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