Welfare Officer
| Dyddiad hysbysebu: | 22 Rhagfyr 2025 |
|---|---|
| Cyflog: | £28,000 i £35,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 21 Ionawr 2026 |
| Lleoliad: | Crowborough, East Sussex, TN6 1UB |
| Cwmni: | New Appointments Group Ltd |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | 85900_1766420288 |
Crynodeb
We are looking for Welfare Officers to join our client at their Crowborough site, they are an independent organisation who provide accommodation services to numerous organisations across the UK and continues to develop its business in both central and local government as well as the charitable section.
The Welfare Officer at Crowborough is responsible for providing direct advice and safeguarding support to Service Users on site. Crowborough's sole purpose is to provide temporary, safe accommodation to the Service Users.
Working to an assigned case load, the Welfare Officer conducts room inspections, maintains accurate records, keeps systems up to date and adheres to company procedures at all times.
Duties and Responsibilities
- Signpost as necessary to doctors, shops, support agencies, etc.
- Conduct regular visits and report any incidents, SU issues, absconders, across the Initial Accommodation estate.
- Ensure SU's are Moved On no later than the last date of payments
- Arrange any initial transport of SU's to their accommodation or any relocation as required.
- Ensure that health and safety of SU's are always maintained.
- Complete regular welfare checks of the SU's and Initial Accommodation sites.
- Managing a property portfolio
- Effect appropriate maintenance of Initial Accommodation properties and Hotels
- Conduct monthly inspections and report defects as required.
- Ensure all items within property are replaced /repaired as required in line with inventory procedure.
- Make recommendations to line manager regarding any relocations of SU's and termination of properties to provide more efficient use of portfolio/void management.
- Effect minor property repairs if necessary
- Ensure the properties are maintained according to Health and Safety guidelines and company procedures.
- Ensure stores are maintained in line with purchasing procedure
Working a 48 hour week consisting of 12 hour day and night shifts - Day shift 7:00 - 19:00, Night shift 19:00 - 7:00
Benefits
- 33 days annual leave per annum (25 days plus bank holidays)
- Life Cover (2 x basic salary)
- Westfield Health Membership (offering cashback on health services plus discounts for retailers and gym memberships)
- 6 month probation period
- Employer pension contribution (4% employer, 4% employee)
- Laptop/Mobile Phone/other equipment if required as part of job role
- Mileage expenses (claimable from home)
- Referral Scheme
The successful applicant will be subject to Disclosure checks through the Disclosure and Barring Service and a CTC.
This role is not open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer withdrawn.
If you are interested and would like to find out more about the position, then please email Lucy at l.wildish@newappointmentsgroup.co.uk for further information. Alternatively, please apply with an up to date CV, preferably in word format with a cover letter outlining your relevant experience and explaining why you are interested in this role.
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.
Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format.
If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment
We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.