Health Coach – Rethinking Pain Service – Punjabi/Urdu Speaking
| Dyddiad hysbysebu: | 22 Rhagfyr 2025 |
|---|---|
| Cyflog: | £26,421 i £28,770 bob blwyddyn, pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 14 Ionawr 2026 |
| Lleoliad: | 13 Scott Street, Keighley, BD21 2JH |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Keighley Healthy Living |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: |
Crynodeb
We do not accept CV applications. To apply for this job, please visit www.khl.org.uk/job-vacancies, complete the application for an return to recruitment@khl.org.uk.
JOB PURPOSE
To provide 1 to 1 support and encouragement to individuals who are referred, enabling them to build on their strengths, leading to improved and sustainable health and wellbeing. To signpost and socially prescribe a range of services and activities available in the local community. Where gaps exist, establish health-based activities including peer to peer support groups. To deliver established information and education programmes in communities and to the voluntary care sector.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
• To receive, triage and respond to referrals to Rethinking Pain in both English and Punjabi/Urdu.
• To provide one to one coaching, via phone call, email and face to face (at workshops) to individuals referred to the service.
• To undertake assessments with individuals.
• To use motivational and behavioural change techniques and coaching tools to support people to make changes that meet their needs and circumstances.
• To support people to develop personal plans with achievable goals that lead to improved health, wellbeing, and persistent pain self-management.
• To plan and deliver one off taster and short-term group-based activities.
• To provide personalised one-to-one/group support to promote improved health and wellbeing (incl. physical activity, mental wellbeing and diet and lifestyle).
• To liaise with a range of services, internally and externally to identify appropriate support packages and referral routes.
• To work with the team to develop an effective signposting directory to enable people referred to be signposted to pain relevant support.
• To work as a part of a multi-disciplinary team to ensure individuals receive coordinated wraparound support to meet multiple needs.
• To identify community activities and services that enable appropriate signposting for individuals.
• To support development of resources for rethinking pain tool kit and utilise local and national materials to promote ongoing self-care methods.
• To adhere to the KHL’s policies and procedures including Safeguarding, Data Protection and confidentiality and equal rights policies in all aspects of the work.
• To carry out such other appropriate tasks, as required to meet the aims and objectives of the organisation and the rethinking pain programmes aims and objectives.
MONITORING AND EVALUATION
• To collect, collate and maintain data using a range of platforms including SystmOne, MS Teams and Upshot digital.
• Provide support to the Rethinking Pain programme lead and operations coordinator in the production of reports for monitoring and evaluation of services.
PERSONAL DEVELOPMENT
• Actively participate in our supervision with the Rethinking Pain Programme Lead and operations coordinator.
• Actively participate in team meetings and partner meetings as required.
• Undertake a range of mandatory and role specific training to enhance your continued personal development.
SPECIAL WORKING CONDITIONS
• Travel around the Bradford District and Craven and when required to regional and national locations.
• Flexible, hybrid working opportunities with occasional working of early evenings and weekends.
PERFORMANCE MANAGEMENT RESPONSIBILITIES
• Work within the project’s budget and KHL’s guidance when ordering services/purchasing goods.
• Understand and maintain specific quality standards and good practice generally.
• Follow KHL’s policies and procedures when carrying out your duties.
• Participate in individual performance review and respond to agreed objectives.
• Follow GDPR guidance when handling data/personal information.
ADDITIONAL
• Promote the positive and professional ethos of KHL both internally and externally.
• Attend staff meetings, 1:1 meetings and other meetings at the request of the managers.
• Continually strive to improve service quality and bring added value to projects.
• Work as part of a team and develop positive relationships with colleagues.
• Generate and share ideas to develop and improve projects and administrative systems.
• Support and train volunteers and student placements.
• Carry out any additional duties as required or appropriate to the post and grade.
• Undertake relevant training to maintain and update your skills and knowledge within your job role and keep a record of training undertaken as agreed with your line manager.
JOB PURPOSE
To provide 1 to 1 support and encouragement to individuals who are referred, enabling them to build on their strengths, leading to improved and sustainable health and wellbeing. To signpost and socially prescribe a range of services and activities available in the local community. Where gaps exist, establish health-based activities including peer to peer support groups. To deliver established information and education programmes in communities and to the voluntary care sector.
PRIMARY DUTIES & AREAS OF RESPONSIBILITY
• To receive, triage and respond to referrals to Rethinking Pain in both English and Punjabi/Urdu.
• To provide one to one coaching, via phone call, email and face to face (at workshops) to individuals referred to the service.
• To undertake assessments with individuals.
• To use motivational and behavioural change techniques and coaching tools to support people to make changes that meet their needs and circumstances.
• To support people to develop personal plans with achievable goals that lead to improved health, wellbeing, and persistent pain self-management.
• To plan and deliver one off taster and short-term group-based activities.
• To provide personalised one-to-one/group support to promote improved health and wellbeing (incl. physical activity, mental wellbeing and diet and lifestyle).
• To liaise with a range of services, internally and externally to identify appropriate support packages and referral routes.
• To work with the team to develop an effective signposting directory to enable people referred to be signposted to pain relevant support.
• To work as a part of a multi-disciplinary team to ensure individuals receive coordinated wraparound support to meet multiple needs.
• To identify community activities and services that enable appropriate signposting for individuals.
• To support development of resources for rethinking pain tool kit and utilise local and national materials to promote ongoing self-care methods.
• To adhere to the KHL’s policies and procedures including Safeguarding, Data Protection and confidentiality and equal rights policies in all aspects of the work.
• To carry out such other appropriate tasks, as required to meet the aims and objectives of the organisation and the rethinking pain programmes aims and objectives.
MONITORING AND EVALUATION
• To collect, collate and maintain data using a range of platforms including SystmOne, MS Teams and Upshot digital.
• Provide support to the Rethinking Pain programme lead and operations coordinator in the production of reports for monitoring and evaluation of services.
PERSONAL DEVELOPMENT
• Actively participate in our supervision with the Rethinking Pain Programme Lead and operations coordinator.
• Actively participate in team meetings and partner meetings as required.
• Undertake a range of mandatory and role specific training to enhance your continued personal development.
SPECIAL WORKING CONDITIONS
• Travel around the Bradford District and Craven and when required to regional and national locations.
• Flexible, hybrid working opportunities with occasional working of early evenings and weekends.
PERFORMANCE MANAGEMENT RESPONSIBILITIES
• Work within the project’s budget and KHL’s guidance when ordering services/purchasing goods.
• Understand and maintain specific quality standards and good practice generally.
• Follow KHL’s policies and procedures when carrying out your duties.
• Participate in individual performance review and respond to agreed objectives.
• Follow GDPR guidance when handling data/personal information.
ADDITIONAL
• Promote the positive and professional ethos of KHL both internally and externally.
• Attend staff meetings, 1:1 meetings and other meetings at the request of the managers.
• Continually strive to improve service quality and bring added value to projects.
• Work as part of a team and develop positive relationships with colleagues.
• Generate and share ideas to develop and improve projects and administrative systems.
• Support and train volunteers and student placements.
• Carry out any additional duties as required or appropriate to the post and grade.
• Undertake relevant training to maintain and update your skills and knowledge within your job role and keep a record of training undertaken as agreed with your line manager.