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Receptionist / Prescribing Clerk

Job details
Posting date: 22 December 2025
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 30 January 2026
Location: Downham Market, PE38 9JE
Company: NHS Jobs
Job type: Permanent
Job reference: A3997-25-0004

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Summary

Main Duties: 1. To provide positive, friendly and helpful customer service to our patients, both in person and on the telephone. 2. Book, confirm and cancel appointments and handle enquiries 3. Compose, print, mail and scan correspondence 4. Ensure the correct processing of administrative tasks 5. Protect patients' rights by maintaining confidentiality of personal and financial information. 6. Maintain operations by following policies and procedures; reporting needed changes. 7. Support and promote Health and Safety practice at the surgery 8. Support and cover other staff members as necessary

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